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-   -   Shipped to wrong address (http://forums.pelicanparts.com/911-930-turbo-super-charging-forum/354880-shipped-wrong-address.html)

equality72521 06-30-2007 02:15 PM

Shipped to wrong address
 
I didn't realize that my old address was set as default in my order form for Pelican. I placed an order and it is scheduled to be delivered to Beech Grove, IN on Monday and I am now in Northern Kentucky (Cincinnati area). I called Pelican early in this and they contacted Fedex but it didn't solve the problem. Now I'm about to be out $110. Anyone have any ideas on what I can do? I don't want to speak with the new owners (bad sales experience) but I want my parts. What options do I have?

RarlyL8 06-30-2007 06:12 PM

FedX should be able to re-direct your shipment (for a fee).
Get on the FedX website and put in your tracking number to see where the package is right now. Someone at that location should be able to stop and re-direct.
Only the entity who originates the shipping can request a re-direct. If your package is FOB destination then Pelican has to put in the request. If your package is FOB origin then you will have to do the legwork.

equality72521 07-01-2007 02:53 AM

Pelican already requested the change but it didn't help. Fedex told them the change was made but they couldn't guarantee it. What is FOB?

Addicted 07-01-2007 04:14 AM

F.O.B. means freight on board. This typically is where possession transfers. If it is FOB destination, then it is yours when it gets there. However, if it is FOB origination, then it is yours when it ships. I think it is commonly used as FOB origination, hence the "on board", unless specified otherwise.

Good luck with your shipment.


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