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What was the cause? Crack it open and see. If you can find a part failure that is not lubrication related you might have a chance at getting them to cover it. He's at their mercy. Normally, negligence or abuse like wrong oil = voided warranty. Back in teh 80's Volvo would void your new car warranty if you didn't use their oil filter.
I have to wonder if the lube guy did something else that was stupid like not change the filter?
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Joe
See Porsche run. Run, Porsche, Run: `87 911 Carrera
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