|
Isn't that the problem with extended warranties? You have to follow their requirements chapter and verse or they won't cover you.
Way back in '94 I bought a used C280. My wife at the time insisted on buying the warranty. At about 10K over the factory warranty it blew a head gasket. The ext warranty co. denied the claim for some bogus reason - I think it was oil change records. MBNA covered the job for us.
I think the warranty co. denied the claim because they have nothing to lose. Their business model is to take your money and deny your claims.
MBNA didn't want a dissatisfied customer bad-mouthing their cars. Their business model is to maintain their reputations and get repeat business.
__________________
.
|