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SCWDP- Shock and Awe Dept
Join Date: Jun 2002
Location: Norco, CA
Posts: 3,311
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Received my 3.6 exhaust, and I’m exhausted!
I finally received my B&B exhaust for the 3.6 today and I’m pissed off. I ordered it through Windward, great price, cr@ppy service. Here again is another reason that I wish Pelican carried everything. If Pelican does carry B&B exhaust after all, please don’t tell me or I will have to kick my own @ss.
I gave them three weeks, on an order that they said I would receive in a week, before I called. I figured that if B&B was being slow that wasn’t their fault, no biggie.
First call, “I’ll give them a call and call you right back”. Second call, next day b/c I never received a call back, “he’s at lunch right now, he’ll call you right back”. Third call, third day b/c he never called the second time, “please hold…oh, he said to tell you that it should ship today”.
OMG, I don’t care if there is a problem, I’m pretty easy going about those kinds of things. All I really expect is for them to talk to me about it.
So I’m looking over my shiny brand new Billy Boat Exhaust, sure looks purdy. Wait a minute, where is the O2 sensor hole? OMG again! I go check out the instructions thinking maybe I need to have it put on myself. Nope, they gave me the wire extension and everything but no hole.
So now I need to decide if I want to call them about it and have them send me a new one, which, judging by the last month’s performance, should be here by Christmas. I’m thinking about just saying screw it and welding my own in there.
I don’t know if I can take dealing w/ them anymore. If I knew that they would be really good about getting it taken care of and talking to me about it I wouldn’t be as upset but I know that it will a big p.i.t.a. sending it back to them, waiting, calling, waiting, being avoided, waiting, etc.
Just needed to vent a bit, what do you guys think I should do?
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Ryan Williams, SCWDP
'81 911SC Targa 3.6
'81 911SC Coupe 3.2 #811
'64 VW Camper Bus, lil' Blue
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