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Tale of two customer service interactions.
1. Mail ordered 4 five liter containers of oil.~$140 delivered. Received 1 Ford diesel head gasket set. In a long skinny box with the order info for the repair shop that placed it.
Contacted seller who tried to convince me that I ordered the wrong item, really? Then required a pic of shipping label and item before they would issue a return order. And no replacement would be shipped until returned item was inspected at their location.
They received the return and wanted me to send the exhaust pipe that was supposed to be in the box??
Finally got things squared away and received the oil 3 weeks later.
2. Ordered a canvas print of "Porsche Turbo Evolution" ~$160.
Received wrong picture. Contacted supplier who apologized, told me to keep it and sent the correct one right away.
Guess who gets a glowing review and my business next time? Abobe Print
And who I will never order from again?
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2013 991.1 Carrera S Cab
2004 996 Turbo CAB X50 sold
2003 996 cab 6 speed Sold
1972 RS 3.2 twin plug short stroke crank fire, roll bar, sold
DE instructor since 1985
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