Thank you Ola for posting this message. It's a painful reminder that we have a couple of back orders to fill and other issues to take care of. Hoods are just one of the many parts that we are working on. Unfortunately I dropped the ball on this and others for family reasons that I care not to discuss.
We did in fact agree upon a refund and unfortunately we have not been able to do that based on our cash flow position.
Between the time message was posted and today, things have changed and we're getting back on plane. You have also pm'd me regarding shipping the hood vs. refund. You'll see my reply when you check you PM's.
I would like to take this moment to tell the Pelican community that while we face challenges, We are not going away. We will continue to fight the good fight and continue to get quality products out as fast as we can while rebuilding our infrastructure.
For example, short hoods are not vapor-ware, we have a couple in stock in addition to the back orders that need to ship. It's now a matter of crating and freighting.
See attached.
I hope the explanation helps and I welcome questions and inquiries,
Todd Candey
Helion Composites
