[DeRRis]

Turbo 3.0 Shipping Update

In response to the few messages we have received regarding Turbo 3.0 book shipments this last week, we wanted to send an update on the shipping status. A few weeks ago, three pallets of books were air freighted to the U.S. to expedite shipping to those who pre-ordered before the November 15, 2017 cutoff, as originally messaged on our website. Unfortunately, two of the three pallets, primarily the Limited Edition books, arrived severely damaged. We have been busy packing and shipping the remaining undamaged books. The first books began shipping two weeks ago, starting with the earliest pre-orders from last April, and consisting almost exclusively of Publisher's Editions. Most of the Limited Editions were damaged with approximately a dozen copies passing our final quality checks. In an earnest effort to evenly distribute the book to as many customers as possible, we have now shipped at least one Publisher's Edition for each pre-order placed with a Publisher's Edition before November 1, 2017. For orders consisting of more than one Publisher's Edition, we will be sending the additional copies as our stock is replenished.

We are preparing to receive new pallets of Limited Edition books via air freight to Seattle so that we can continue fulfilling the earliest pre-orders placed prior to November 15, 2017. The books will fly out within the next 5–7 days, depending on aircraft availability. While incredibly expensive to air freight such heavy books (12.5-14.5 lbs each!), we are passionate about getting the books into enthusiasts' hands. Rest assured knowing that we are doing everything we can to get your books to you.

As explained since last November, pre-orders for the Turbo 3.0 book that were placed after November 15th, 2017 will ship out when our books arrive in Seattle after their 6-week ride on a container ship. We will put a link on our website for all of the armchair adventurers who would like to watch the books travel the high seas.


While we would have liked all of our customers to have received their books earlier, especially given the initial delays in production, we wanted to be as transparent as possible with the challenges we have faced getting the book into your hands. From the earliest days researching, writing and designing this book, our eyes have always been focused on quality. It's no different in receiving and shipping the end product: we won't send a book that we wouldn't be delighted to receive ourselves.

Thank you for your continued patience and support. We know you're going to love the book!

Revised Shipping Schedule
Order Payment Date Limited Edition Publisher's Edition
Before
Nov 1, 2017 Late March Already Shipped

Before
Nov 15, 2017 Late March Late March

Nov 16 to
Jan 31, 2018 Late April Late April

Feb 1 to
Mar 15, 2018 May May

After March 16 May May

See the FAQ for more info on Turbo 3.0 book pre-orders, shipping questions and other information. Our Carrera 2.7 book is still available for immediate shipping.