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Registered
Join Date: May 2018
Posts: 4,033
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"your pisspoorplanning doesnt make it my emergency"
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I put it back on my subs all the time. Right now I have a contractor telling me I’m holding him on a particular issue. I asked him for 3 months for the submittal. He submitted it incorrectly (I’m pretty sure there’s no precast on my aluminum and glass building) so I rejected it but I did show him exactly what needed to be corrected. The resubmittal took another 3 weeks despite several reminders and then came with a change order request for a perceived hardship now that he understood what the documents showed all along. Today he’s asking for a status on the COR and tries to go on the record that it’s holding him up. So for the record, I reminded him why it’s a concurrent delay and therefore void. Sent from my iPhone using Tapatalk |
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Dept store Quartermaster
Join Date: Jul 2001
Location: I'm right here Tati
Posts: 19,858
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Everyone has big swinging balls from from behind a keyboard (or from a boardroom in my case), hell I'm guilty of it. I say this because all of the prior posters know damn well that poor planning on their customers part does absolutely constitute an emergency on your part. That's where the good money gets made, if you don't want a part of that world go work for a huge company or government. That way your urgent work and lackadaisical work will pay the same
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Cornpoppin' Pony Soldier |
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Motorsport Ninja Monkey
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where there is chaos there is cash
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Wer rastet, der rostet He who rests, rusts |
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I'm with Bill
Join Date: Feb 2005
Location: Jensen Beach, FL
Posts: 13,028
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In 2012 I saw the Mortgage lending business coming back to life, while it lay dormant for 4 years the bottom of the RE market was apparent, the prices were so low, people could actually get comps to work and buy houses. What was a 300K home was now a 60-80K home. What changed for my business was the turn around time from when a survey was ordered to when it was needed. I attribute this to Email and internet being mainstreamed. An electronic signature on an ipad could now strike a deal on a home. No more hand delivering offers no more faxing then mailing, everything was speeding up. At first I resisted, pissed off everyone needed me to rush everything, then I realized, evolve or die. I changed a lot of how I run my business and now cater to the people that need everything rushed, I am the go to guy for those situations. I some cases an order has been made at 9 in the morning and we have had it delivered by 3 in the afternoon. The clients I have done that for? Loyal to the end, they will not even consider using a competitor because I bailed them out when then needed me the most. I can whine all day long about all of them having piss poor planning, except they are happy to pay a rush fee, that makes me more money and keeps me very busy. I love people who do not plan ahead and are disorganized, they are my best customers.
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1978 Mini Cooper Pickup 1991 BMW 318i M50 2.8 swap 2005 Mini Cooper S 2014 BMW i3 Giga World - For sale in late March |
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Registered
Join Date: Feb 2001
Location: I be home in CA
Posts: 7,684
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I used to catch hell from higher ups by INSISTING on a workable and APPROVED schedule and submittal plan prior to issuing the NTP. Young new executives initially would raise hell with me, but in the end they would always come around. Submittal processing and schedule had to be totally tits prior to cracking open the ground. It worked like a champ.
Two side notes, we never lost a claim and we gained a reputation to that effect.
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Dan |
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Registered
Join Date: Feb 2001
Location: I be home in CA
Posts: 7,684
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This did not apply to unforeseen conditions, but only to known tasks. The other issue was design by plan check. We killed that despicable act as well.
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Dan |
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Registered
Join Date: May 2018
Posts: 4,033
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Panic and unplanned chaos are a nightmare in construction and the only people who benefit are the workers getting paid by the hour.
I have no problem with a rush job when I’ve bought it that way having paid premiums for quickship on equipment, the designer is on board with submittal reviews to expedite approvals and I’ve made subcontractor selections based on their ability to staff a project working 2 shifts and/or weekends. But when delays create panic after the job is let out things like labor shortages, hopscotching sequence and the resultant lack of quality control are what will kill your reputation. Everyone forgets what happened in the first 98% of the project, you get judged on the last 2%. Sent from my iPhone using Tapatalk |
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Run smooth, run fast
Join Date: Aug 2008
Location: South Carolina
Posts: 13,447
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At times during the 3 decades I worked as a graphic artist, we had similar witticisms up on the wall just for laughs.
One was some cartoon character laughing really hard, eyes pinched shut, holding his stomach, with the words, "You want it when?" in large letters below. The other one... FOR RUSH JOBS, ADD TWO WEEKS.
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- John "We had a band powerful enough to turn goat piss into gasoline." |
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Registered
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I know a contractor who named his new ski boat “Change Order.”
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Registered
Join Date: Jul 2003
Location: Valencia Pa.
Posts: 8,844
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Last week of the month, every month, for the last 25 years. Every muffler dragging cavalier, bald tired Hyundai, or rusted rocker panel pick up truck comes out of the woodwork, needing a state inspection today, right now. Can't wait till next week, because it is out of inspection, tomorrow.
They have 90 days to get it done, and every month, there are a handful of people blowing my phone up , trying to get on the roster asap. I do not make more money because if it , so I don't jump anymore
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No left turn un stoned |
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