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"your pisspoorplanning doesnt make it my emergency"

Quote:
Originally Posted by vash View Post
the quote goes something like that right?

i am stacked at work. i typically warn the contractor about upcoming submittals and stuff. the big stuff, they usually remember. now, i have very little luxury-time to preemptively worry about their responsibilities. i have enough timelines of my own i try to meet.

not this time. i had to shut down a project because their ducks are not in a row. hell, they are not even ducks at this points. eggs!! they have EGGS!

naturally, he's pissed. by contract i get 15 days to review something. most things. he needed them in hours, not days. errrr..okay. lunch is overrated, (so is peeing and pooping). i split the pile between a work bud, promised him a sandwich and we went to town. all good until every submittal got rejected. opps.

today was a planned day off. i am meandering in today. apparently, days off are overrated too. (pssst..shhhh..i have a package arriving at the office today anyways, dont tell anyone)

bright side? his problems are way better than when i have problems. ahhhhhh.. cant wait till beer-thirty!
Who is the Construction Administrator? That’s who’s lap I would drop this in. Also ask him for authorization to bill for OT if they insist on expedited turn around.

I put it back on my subs all the time. Right now I have a contractor telling me I’m holding him on a particular issue. I asked him for 3 months for the submittal. He submitted it incorrectly (I’m pretty sure there’s no precast on my aluminum and glass building) so I rejected it but I did show him exactly what needed to be corrected.

The resubmittal took another 3 weeks despite several reminders and then came with a change order request for a perceived hardship now that he understood what the documents showed all along.

Today he’s asking for a status on the COR and tries to go on the record that it’s holding him up. So for the record, I reminded him why it’s a concurrent delay and therefore void.


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Old 05-10-2019, 05:32 PM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #21 (permalink)
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Everyone has big swinging balls from from behind a keyboard (or from a boardroom in my case), hell I'm guilty of it. I say this because all of the prior posters know damn well that poor planning on their customers part does absolutely constitute an emergency on your part. That's where the good money gets made, if you don't want a part of that world go work for a huge company or government. That way your urgent work and lackadaisical work will pay the same
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Old 05-10-2019, 07:09 PM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #22 (permalink)
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where there is chaos there is cash

this is why I enjoy working freelance for clients in the big time world of motorsport
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Old 05-11-2019, 01:22 AM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #23 (permalink)
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Quote:
Originally Posted by lendaddy View Post
I say this because all of the prior posters know damn well that poor planning on their customers part does absolutely constitute an emergency on your part. That's where the good money gets made,
Boom!!

In 2012 I saw the Mortgage lending business coming back to life, while it lay dormant for 4 years the bottom of the RE market was apparent, the prices were so low, people could actually get comps to work and buy houses. What was a 300K home was now a 60-80K home.

What changed for my business was the turn around time from when a survey was ordered to when it was needed. I attribute this to Email and internet being mainstreamed. An electronic signature on an ipad could now strike a deal on a home. No more hand delivering offers no more faxing then mailing, everything was speeding up.

At first I resisted, pissed off everyone needed me to rush everything, then I realized, evolve or die. I changed a lot of how I run my business and now cater to the people that need everything rushed, I am the go to guy for those situations.

I some cases an order has been made at 9 in the morning and we have had it delivered by 3 in the afternoon. The clients I have done that for? Loyal to the end, they will not even consider using a competitor because I bailed them out when then needed me the most.

I can whine all day long about all of them having piss poor planning, except they are happy to pay a rush fee, that makes me more money and keeps me very busy.

I love people who do not plan ahead and are disorganized, they are my best customers.
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Old 05-11-2019, 05:08 AM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #24 (permalink)
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I used to catch hell from higher ups by INSISTING on a workable and APPROVED schedule and submittal plan prior to issuing the NTP. Young new executives initially would raise hell with me, but in the end they would always come around. Submittal processing and schedule had to be totally tits prior to cracking open the ground. It worked like a champ.

Two side notes, we never lost a claim and we gained a reputation to that effect.
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Old 05-11-2019, 09:01 AM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #25 (permalink)
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Quote:
Originally Posted by Jims5543 View Post
Boom!!
I can whine all day long about all of them having piss poor planning, except they are happy to pay a rush fee, that makes me more money and keeps me very busy.

I love people who do not plan ahead and are disorganized, they are my best customers.
No doubt that can be accommodated in some business/industries. But when you have multiple entities vying for the same review resource, those that properly planned will raise hell. It got so bad during the last boom that we discontinued doing "rush" reviews without council approval. It did not take long before the council discontinued that practice as well. All we had to do was inform the performers on who to hound to prevent their getting screwed because of the other developer's failure to perform.

This did not apply to unforeseen conditions, but only to known tasks.

The other issue was design by plan check. We killed that despicable act as well.
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Old 05-11-2019, 09:13 AM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #26 (permalink)
 
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Panic and unplanned chaos are a nightmare in construction and the only people who benefit are the workers getting paid by the hour.

I have no problem with a rush job when I’ve bought it that way having paid premiums for quickship on equipment, the designer is on board with submittal reviews to expedite approvals and I’ve made subcontractor selections based on their ability to staff a project working 2 shifts and/or weekends.

But when delays create panic after the job is let out things like labor shortages, hopscotching sequence and the resultant lack of quality control are what will kill your reputation. Everyone forgets what happened in the first 98% of the project, you get judged on the last 2%.



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Old 05-11-2019, 10:23 AM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #27 (permalink)
Run smooth, run fast
 
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At times during the 3 decades I worked as a graphic artist, we had similar witticisms up on the wall just for laughs.

One was some cartoon character laughing really hard, eyes pinched shut, holding his stomach, with the words, "You want it when?" in large letters below.

The other one...

FOR RUSH JOBS,
ADD TWO WEEKS.
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Old 05-11-2019, 10:08 PM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #28 (permalink)
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Quote:
Originally Posted by lendaddy View Post
I say this because all of the prior posters know damn well that poor planning on their customers part does absolutely constitute an emergency on your part. That's where the good money gets made,
+1

I know a contractor who named his new ski boat “Change Order.”
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Old 05-12-2019, 04:36 AM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #29 (permalink)
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Last week of the month, every month, for the last 25 years. Every muffler dragging cavalier, bald tired Hyundai, or rusted rocker panel pick up truck comes out of the woodwork, needing a state inspection today, right now. Can't wait till next week, because it is out of inspection, tomorrow.
They have 90 days to get it done, and every month, there are a handful of people blowing my phone up , trying to get on the roster asap.
I do not make more money because if it , so I don't jump anymore

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Old 05-12-2019, 04:52 AM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #30 (permalink)
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