ATM user interface - am I an idiot?

[widebody911]

We have a saying in my field: A user interface is like a joke - if you have to explain it, it's not very good.

I cannot figure out where to insert my card.

[javadog]

Insert it in the slots between the green lights.

[techman1]

Between the two horizontal lights, in a "top of the card" first.

[speeder]

Hopefully he isn't still standing there.

[masraum]

They even drew pictures

[masraum]

Originally Posted by speeder

Hopefully he isn't still standing there.

I have faith in WB/T. He's far smarter than the average bear, but it would be much more entertaining if he was still standing there waiting for our replies.

I keep wondering what the joke is.

[Hendog]

He's still there waiting for the gif to load...

https://media.giphy.com/media/9rwJNLBu8FMfixoIxL/giphy.gif

[widebody911]

Ok, so I guess I am an idiot (although I suspect prior art already established that). It was ~5:15am so maybe I just wasn't awake yet.

OTOH, it will either be more difficult to install a skimmer with this design, or easier because people will be expecting the old-style interface.

[Hendog]

...aaaaand I don't know how to insert a gif

[devodave]

Sorry to add to the fray (engineer who has to analyze loss of safety events, ensure that the contractor determines why they happened, and develops appropriate corrective actions), but I see card icons/drawings in 3 different spots. Which one do I choose!

I know that it I need to use the horizontal slot between the green lights (my primary ATM is the same), but this design did change the orientation of the card going into the slot (long ways vs. short end). First time use was confusing.

[sc_rufctr]

Originally Posted by masraum

They even drew pictures

There's braille on the sticker labels. Can you imagine being blind and trying to use an ATM?

[masraum]

Originally Posted by devodave

this design did change the orientation of the card going into the slot (long ways vs. short end). First time use was confusing.

I noticed that and thought "WTF?" That's a very odd design that would definitely catch me off guard. I'd love to know/hear the reason for that change.

I assume that's not one that sucks the card all of the way in. You just insert. I'd think for chip cards, you'd have to insert it pretty far which wouldn't leave much card sticking out.

I'm guessing maybe it's a way to make the mechanism less deep, but I am probably way off base.

[masraum]

Originally Posted by sc_rufctr

There's braille on the sticker labels. Can you imagine being blind and trying to use an ATM?

No, I sometimes see braille in places that make me wonder what they were thinking. But since I'm not blind, maybe there are standard places for signs/braille that I don't know about because I've never been blind or had any experience with anyone that is.

[Tervuren]

The old way was done to provide motion to read the magnetic strip.

No need for motion anymore.

[wswartzwel]

Originally Posted by Tervuren

The old way was done to provide motion to read the magnetic strip.

No need for motion anymore.

Is that why He doesn't post here anymore?

[javadog]

Originally Posted by sc_rufctr

There's braille on the sticker labels. Can you imagine being blind and trying to use an ATM?

Can you imagine being blind and trying to drive up to an ATM to use it?

[wdfifteen]

Originally Posted by widebody911

I cannot figure out where to insert my card.

Your father should have had this talk with you a long time ago.

[LakeCleElum]

Originally Posted by wswartzwel

Is that why He doesn't post here anymore?

Good one...I got it....Motion just dropped outta sight w/o notice.....

[wayner]

He’s still out there on two wheels

We indirectly keep crossing paths weeks apart

[wayner]

[QUOTE=widebody911;10658229]We have a saying in my field: A user interface is like a joke - if you have to explain it, it's not very good.

I cannot figure out where to insert my card.

/QUOTE]

I would have tried that pad to the right