My $0.02 worth:

Many, many, many, many years ago (about 35 years) I worked for Carl's Jr. We were required to always face our bills in the cash register and if the bills were not faced, we could get a warning. We were told that this helps to detect counterfeit bills.

One day, our district manager made a home made counterfeit bill by cutting a corner off of 4 different 20's and gluing them to a $1. He managed to pass it at all the stores in Fresno. Afterwards, a meeting was held and explained that the tricksters generally show up during the rush and try to confuse the cashier by talking or asking questions while exchanging money.

It shocks me that today, nobody faces their bills (including banks). This was a valuable lesson I learned a long time ago and I recommend training your employees about counterfeit bills, and other tricks that they try.

Get a Fire-King bill validating safe. Make them validate every bill over 20. if the safe doesn't validate the bill then what you say to the customer is "I'm sorry but our machine cannot validate this bill, do you have another form of payment?". Each cashier has to log in and cash drops are safe.

Nobody takes a $100 bill without looking it over.
If the fake was that obvious, i have to wonder:
NSFW language
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Once worked the graveyard at a gas station. Fun times.

One time a scubby woman claimed she gave me a $100 and start yelling about calling the cops.
I showed her the drawer. I made money drops into the safe religiously.
(actually I should have called the cops with her plate)

There were a couple small drive-offs I missed at peak times, being solo and the store full, but nothing else.

Those money drops were handy. When I got robbed he only got $43 dollars in small bills.

Then I was severely 'reviewed' by a team of corporate investigators who were not very pleasant. Why me?
The station was supposedly losing a ton of money..
The always absent manager had a constantly runny nose(sniff sniff), one metalhead guy was dealing something from his car, and the tall somali with five kids would walk out with cartons.
I quit after that.

He was in flat out counterfeiting and could have been arrested and prosecuted for counterfeiting had a secret service agent seen it happen. Risky way to make a point.

Sounds familiar:

While in high school I worked at a gas station across from Anaheim stadium.
I was there alone from 7 pm until I closed up at 11 pm, so didn't have to work into the vampire hours but still ran across some real winners.

The boss had schooled me on the typical scams and told me that if I get scammed it comes out of my paycheck so I was pretty careful.
IIRC I was making around $2.25 an hour. After school and weekends, maybe took home $40 on a good week.

The scam that got tried the most was the guy pulling into full service asking for one dollar's worth of gas and then paying with a $10 bill.
When ya give him the $9 change, he says "oh, did I give you a $10? Here, let me give you back one, and then it goes on from there until he confuses you and gets his $1 of gas for free.
Every time that was pulled I caught on right away because the boss had warned me about it. I shut it down by "forgetting" to give the guy his change until he reminded me. That ruined the deal for the scammer.
Coincidentally, the scammers who tried to pull that were all members of the same race. Read into that anything you want.

Another time:

The only times I got ripped off while working there was:

A guy came in with a couple flat tires after running over a curb. I hammered the dents of of two rims and had to replace a tire, at least got it drive-able.
I had his keys but evidently he had a spare and drove off without paying while I was finishing the paperwork.

The station had two full service aisles and one self-service, and sometimes after an angel game it would get so crowded and busy I couldn't keep up with all the pumps and at least a few times people drove off from the self-service pumps without paying. That was before the computerized pumps.
So I started putting locks on the self-serve pumps after games.
Customers didn't like it but oh well.

Combined with the no-arrest/no-prosecute policies for theft crimes under $800 (or whatever), what could possibly go wrong? LOL...

I went in today and Re-Trained the entire staff and told them from this point on anyone accepting a counterfeit bill will be terminated. I pulled the girl who took it aside and explained to her that had this been "normal" times she would have been fired and that because of her dedication and coming to work while 80% of my staff refuses to come in (since beginning of March) I will give her another chance. I told her I would not feel right letting her go when she has helped us out immensely by covering others shifts. She was very apologetic and thankful for not firing her and promised it would never happen again. I feel she is a decent person and hopefully was not in it.

^^^ You rock!

Best to you Mike :)

+1

What is the procedure if you find a bogus bill? Press the button under the counter? Asking as I don't know. Seems things could go south mighty fast if you are dealing with a meth head, for instance.

I told them to politely hand it back to the customer and tell them I cannot accept this Do you have something smaller or preferably a CC? I told them I do not want them to get into an altercation and if it escalates call the Police.

A close friend of mine owned a liquor store. I never worked there, but I did sort of hang out and chat for 30 minutes or so while buying my weekly supply of beer. He was interesting and we got along great.

I had finished my transaction and was about to say my goodbys when some painter came in that was a regular and always bought two pints of 151 Rum and kept them for sipping on all day. He dropped down a fake $100 and from a distance it looked OK. My buddy grabbed the two bottles of rum and moved them back, then picked up a baseball bat and told the painter to get out of the store only he used a few expletives. The painter took off, and my buddy called the police. I looked closer and saw it was a fake. That same painter had evidently passed a fake earlier in the week to one of the store employees.

He kept a 357 under the cabinet but he always said if he pulls that out someone is getting shot.

I learned back then I could never work retail.

Not me :eek:

I remember my granddad who was a bank manager (knowing scams was day to day business) told me about a minor scam.

I guy would have a $100 note with "Happy birthday Molly" written on it and spend it at a shop. A short while later his daughter, a little girl, would come in and spend one dollar. Then she would burst into tears and say the shop owner wouldn't give her her $99 dollars change. then when crowds appeared she would explain that her name is Molly and the $100 note was a birthday gift...

Was it these two grifters? Cuz my mom bought a bible from them and they ripped her off...



http://forums.pelicanparts.com/uploa...1587160431.jpg

For me it was the guys who came in with a company CC, bought $10 worth of gas, asked for another $10 in cash but asked me to charge the card for $20. I never did but man did that pizz off those drivers!

[QUOTE=nvr2mny;10828069] i expect states will raise the wage base and the whole rate range.

Sure looks like them...

Unless you're talking about theft, the only basis to make a hiring or firing decision for me, is how they treat the customer. I can and do put up with a lot of annoying stuff in order to maintain crew consistency and customer service. Turnover is pretty much fatal to a business that makes it's profit one customer at a time.

We have all taken a counterfeit hundy or two. The key is to handle your siht and not lose your composure or ability to teach and lead people. That faith in you is the best source of authority.