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stevej37 01-18-2022 12:43 PM

Prime delivery...Amazoning!
 
Amazon's Prime delivery has to be the best ever.
One day to get the package. I ordered it yesterday.
I clicked 'tracking' about an hour ago and a map pops up showing where the truck is and how many stops before mine. It refreshes at every stop with a new time.

When he arrives, I get an email with a pic of the package on my front entry.


I find myself ordering more and more often from Amazon...just because of the delivery.
(instead of the grocery store)

https://us-prod-temp.s3.amazonaws.co...5b6c4f5bfb9a46

RNajarian 01-18-2022 12:51 PM

If that excites you, just wait until you get a same day delivery, your head will explode http://forums.pelicanparts.com/suppo.../FFflower2.gif

stevej37 01-18-2022 12:52 PM

^^^ I never will...until they use drones in my area.
I live in a very rural area.

rfuerst911sc 01-18-2022 12:57 PM

Just think , if anyone at Sears had any vision 10-15 years ago they could have done the same as Amazon . They have the warehouse infrastructure and could have been on top . Instead they rested on their past and swirled into the toilet.

masraum 01-18-2022 01:03 PM

They are starting to slow things down a bit.

I live about 40-50 miles from the nearest Amazon warehouse. Even here in BFE, we used to get stuff in 2-3 days after ordering. The last several orders that we've received have taken nearly a week to arrive, and often, they say "in stock" but they don't actually ship until 3-4 days after ordering.

https://www.rather-be-shopping.com/blog/amazon-no-longer-offers-2-day-shipping/

Quote:

Have you noticed that Amazon doesn’t deliver on their 2-day Prime Shipping anymore? It’s actually not even close for my address and I’ve had to return stuff to Amazon as I don’t need it by the time I get it. Anything that I want to buy today (a Monday) won’t be delivered until Sunday at the earliest. I tested this on a bunch of different shopping categories and made sure it was all products sold and shipped directly by Amazon, and none could be delivered before Sunday, 6 days from NOW. But alas, not all hope is lost, here’s what you should do to hold Amazon’s feet to the fire. It’ll only take a few minutes and put an extra $10 or $20 in your pocket.

Amazon No Longer Offers 2-Day Prime Shipping...Here's What To Do About It
Prime 2-Day Shipping Has Turned Into 5-Day Delivery

The reason that 2-day Prime shipping has turned into 5, 6, or even 7-day shipping has nothing to do with UPS or the USPS.

It falls 100% on Amazon as they now say that the “2-day shipping guarantee” is from when they actually process your order and get it in the mail.

So if it takes them a couple days to box it up and ship it out, then you’ll get it delivered to your home in about 5 days on average.

If you’re like me, the main reason you joined Prime and paid $119/year was for the 2-day shipping, so this is KIND OF A BIG DEAL.

So….
Call Them Up and Ask For a 1-Month Refund

When I have a problem with Amazon I usually start a live chat session as it’s easier to say exactly what I want to say.

BUT…for the first time ever, I recommend actually calling them at 1-(888) 280-4331 and say, “Why don’t I get 2-day Prime shipping anymore?”

I tried doing this via Live Chat and it just went in circles due to what I’m guessing was a language barrier.

At this point, give them your zip code and ask them to run it through their system to find out for sure whether your address qualifies for 2-day shipping.

Most addresses do indeed qualify for 2-day Prime shipping.

See Also: 5 Reasons Why Amazon Prime Is a Terrible Buy

If your address does qualify, then you probably already know the EXACT reason why you’re not getting your packages within 2 days.

It’s because Amazon can’t hold up their end of the bargain and they should pay for it.

This is when you politely ask for a 1-month refund on your Prime membership (approximately $10) because Amazon can’t hold up their end of the bargain.

I did this recently via a phone call to their customer service department and it took me all of about 5 minutes to score the $10 refund.

There was ZERO hesitation from the rep I talked with and I think they are trained to hand out this refund for those who politely ask for it.

Also, from the comments section, several Amazon Prime members were given a $20 “inconvenience credit” that’s worth asking for as well.

Note: My family orders from Amazon at least 1-2 times per week and I’m not sure if that played a role in getting the 1-month refund, but in either case, it’s definitely worth a shot.

See Also: 9 Prime Perks You’re TOTALLY Underutilizing
Hold Amazon’s Feet to the Fire

I realize Amazon’s been hit by unprecedented demand in recent months, but let’s not forget they are one of the richest companies in the world.

Now that the economy and stores have opened back up in most of the country, the demand for online shopping has been greatly reduced.

Yet Amazon still can’t figure it out and solve their order backlog issues.

What ticks me off the most is Amazon wants to blame it on the pandemic and increased demand in online shopping.

I’d have no problem buying that argument back in March, April or May of 2020…BUT NOT NOW.

It’s my opinion that Amazon was losing money on the 2-day shipping guarantee and is using the current situation as a handy way to get rid of the fast shipping guarantee altogether.

See Also: Not Getting Amazon Delivery on Sunday? Here’s Why in Most Cases

I’d be SHOCKED if 2-Day Prime shipping ever came back at this point.

So the bottom line is get your $10 refund NOW before they aren’t so generous.

The customer service rep also told me that MANY people are calling to cancel Prime, she said she had already cancelled over 50 memberships in the past couple days.

stevej37 01-18-2022 01:10 PM

^^^
I haven't had those delays mentioned...except a few weeks back when we had a bad snowstorm.
That can't be helped...I'm good with that.

aschen 01-18-2022 01:34 PM

needed a long toslink cable last week, ordered late friday night on my door sat about lunch.


So much better than running around trying to find the right cable at target and best by. I am bought in at patronizing dr evil for many years now.

Hardly know where else to buy routine things these days.

stevej37 01-18-2022 01:38 PM

^^^ plus a person can read reviews of every potential purchase.
And I've found that the 'Amazon Choice' products...are usually a good choice.

masraum 01-18-2022 01:40 PM

Quote:

Originally Posted by aschen (Post 11580625)
needed a long toslink cable last week, ordered late friday night on my door sat about lunch.


So much better than running around trying to find the right cable at target and best by. I am bought in at patronizing dr evil for many years now.

Hardly know where else to buy routine things these days.

Yep, in Houston and its suburbs, still speedy. I think that's mostly Amazon delivery.

In the sticks, we used to be good, always (99.5%) UPS. UPS is still fast, but the warehouse giving the stuff to UPS has been taking longer at least since Christmas.

stevej37 01-18-2022 02:04 PM

I'm about as far in the sticks you can get...still two day delivery on most Amazon purchases...some three days.

pwd72s 01-18-2022 02:07 PM

Quote:

Originally Posted by rfuerst911sc (Post 11580591)
Just think , if anyone at Sears had any vision 10-15 years ago they could have done the same as Amazon . They have the warehouse infrastructure and could have been on top . Instead they rested on their past and swirled into the toilet.

As a result we no longer have forged in the USA Craftsman tools. :(

sugarwood 01-18-2022 02:11 PM

<iframe width="560" height="315" src="https://www.youtube.com/embed/BGEAiUeiaKs" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe>

stevej37 01-18-2022 02:44 PM

^^^ That guy is very irritating.

Zeke 01-18-2022 02:55 PM

Quote:

Originally Posted by stevej37 (Post 11580577)
Amazon's Prime delivery has to be the best ever.
One day to get the package. I ordered it yesterday.
I clicked 'tracking' about an hour ago and a map pops up showing where the truck is and how many stops before mine. It refreshes at every stop with a new time.

When he arrives, I get an email with a pic of the package on my front entry.


I find myself ordering more and more often from Amazon...just because of the delivery.
(instead of the grocery store)

Been like that for over 2 years here. Although it hasn't been quite as good since the Christmas rush started and then the Omicron.

stevej37 01-18-2022 02:57 PM

^^^We've had the photos for over a year....but the map spotting the truck as it moves, is new to here.

upsscott 01-18-2022 04:24 PM

Quote:

Originally Posted by masraum (Post 11580637)
Yep, in Houston and its suburbs, still speedy. I think that's mostly Amazon delivery.



In the sticks, we used to be good, always (99.5%) UPS. UPS is still fast, but the warehouse giving the stuff to UPS has been taking longer at least since Christmas.

All of the UPS hubs are getting slammed by covid right now while getting slammed by Xmas returns at the same time. It's a complete mess.

Sent from my SM-N986U using Tapatalk

masraum 01-18-2022 05:13 PM

Quote:

Originally Posted by upsscott (Post 11580837)
All of the UPS hubs are getting slammed by covid right now while getting slammed by Xmas returns at the same time. It's a complete mess.

Sent from my SM-N986U using Tapatalk

I was assuming that the issue was the shippers and/or Amazon being slammed. UPS is still pretty much killing it for us, fast and speedy. What I'm seeing is that Amazon is taking forever to hand crap over to UPS.

A930Rocket 01-18-2022 05:19 PM

Quote:

Originally Posted by stevej37 (Post 11580715)
^^^ That guy is very irritating.

That’s why he’s on ignore.

I imagine I’m not the only one either.

A930Rocket 01-18-2022 05:20 PM

The two day delivery is definitely hit or miss nowadays. Mostly miss, but I still prefer it to going out and buying it. The downside is, Amazon has driven the mom and pop stores out of business, and I haven’t helped.

upsscott 01-18-2022 11:44 PM

Prime delivery...Amazoning!
 
Bottom line is you don't pay for shipping with prime. Whether it's Two day or what doesn't matter much to me.

Sent from my SM-N986U using Tapatalk

john70t 01-19-2022 04:14 AM

[QUOTE=A930Rocket;11580894 The downside is, Amazon has driven the mom and pop stores out of business, and I haven’t helped.[/QUOTE]
I was going to say this, but didn't know how to put it politely.

Brick-n-mortar retail locations sustain areas for the long haul and provide taxes/etx.
Unless there are no other options, try to support local,

GH85Carrera 01-19-2022 04:57 AM

One simple rule of Amazon. The more you NEED a product the more it will be delayed. If you are ordering something to put in stock or have weeks before you really need it, it will arrive in mere hours.

Sooner or later 01-19-2022 05:22 AM

Support your community. Do your best to buy local

masraum 01-19-2022 05:36 AM

Quote:

Originally Posted by A930Rocket (Post 11580894)
The two day delivery is definitely hit or miss nowadays. Mostly miss, but I still prefer it to going out and buying it. The downside is, Amazon has driven the mom and pop stores out of business, and I haven’t helped.

Quote:

Originally Posted by john70t (Post 11581177)
I was going to say this, but didn't know how to put it politely.

Brick-n-mortar retail locations sustain areas for the long haul and provide taxes/etx.
Unless there are no other options, try to support local,

You are correct.

The flip side of that coin is...

Amazon and other retailers are paying sales tax to Texas, and employing a ton of workers in Texas. Also, mom and pop stores can sell through Amazon if they are so inclined. A lot of Amazon sales are actually for other retailers. Some are brick and mortar type places that have embraced the modern way of things.

Our home is out in the boonies, and there are lots of mom and pop style stores out here which continues to surprise me. I guess we are so small and remote that it doesn't make financial sense for anything else.

And

john70t 01-19-2022 06:49 AM

Quote:

Originally Posted by masraum (Post 11581259)
Also, mom and pop stores can sell through Amazon if they are so inclined. A lot of Amazon sales are actually for other retailers. Some are brick and mortar type places that have embraced the modern way of things.

Credit cards already take what 2-5% off the top.

Add the middleman fees, plus contractual pressure to lower prices for ranking and exposure.
The businesses might sell more volume in the short term but they will still compete against international competition.
Materials and manufacturing costs (employees, taxes, regulations, etc) are the stickler.
Regional protectionism is a double-edged sword.

I'm not sure how that works out in the long run.

Systems are being set up to automatically skim a large percent off the top of all daily transactions...which add up to millions/billions per day.
Easy money for the entrenched monopolies....


I've seen gas stations that give a discount for cash (afaik they can't charge the customer the c/c fees directly by law)
I also heard a commercial the other day asking customers to buy direct from the company instead of middlemen.

aschen 01-19-2022 07:07 AM

I think mom and pop specialty stores are an endangered species, I don't think they can be saved with good will and conscientious shoppers. Local stores will need to adapt or will die. There are plenty of little places that do well using ebay stores or reselling on amazon. Hell some people make alot of money buying stuff at costco and selling on amazon.

Sucks but I think mostly the way it is at least for most things. My 2 favorite stores to visit in my younger days: hobby shops and specialty stereo stores. Hardly see these places anymore.

stevej37 01-22-2022 02:06 PM

just now received an email and photo during the game....
Prime was there!
I should complain..the pic is kinda blurry!

https://us-prod-temp.s3.amazonaws.co...65f6cfd0d486de

rfuerst911sc 01-22-2022 02:35 PM

Just read an online article , in 2005 Sears/Kmart had 3500 stores between them in the US and PR . By the end of this year they will have less than 30 !!! A classic case of poor management decisions and no vision of the future .

All retailers whether they be brick and mortar or online only have to pay attention to market trend , have vision and adapt/change quickly . If they don't they will join Sears swirling down the toilet .

pmax 01-23-2022 10:44 AM

Quote:

Originally Posted by stevej37 (Post 11580577)
Amazon's Prime delivery has to be the best ever.


The returns are amazing too.

Can’t decide between two doodads ? Get both.

bob deluke 01-23-2022 03:31 PM

Amazon is building a huge warehouse in Syracuse, NY about 30 miles from me. Paper says they plan to stock over 700K items there. I am familiar with the area and I bet trucking and traffic around the area will be horrific.

stevej37 01-23-2022 03:37 PM

^^^ I drive past one in Detroit quite often. That building is huge!
I should clock it sometime...I'm guessing at least 3/4 mile long.
I never notice too much truck traffic around it...maybe they are spaced out.

masraum 01-23-2022 03:47 PM

Quote:

Originally Posted by stevej37 (Post 11586204)
^^^ I drive past one in Detroit quite often. That building is huge!
I should clock it sometime...I'm guessing at least 3/4 mile long.
I never notice too much truck traffic around it...maybe they are spaced out.

We also have one down the road that we pass if we drive into Houston. It's big, but not enormous big. I see Amazon semis on the interstate, but traffic isn't crazy. We've got a bunch of locations in the area.

We live about halfway between Houston and Austin, just to the west of Columbus on I10
I've ordered stuff and had it show as being shipped from at least 4-5 different locations (and that's just occasionally noticing the origin for UPS shipped stuff.
http://forums.pelicanparts.com/uploa...1642985146.jpg
http://forums.pelicanparts.com/uploa...1642985294.jpg

masraum 01-24-2022 08:44 AM

Sometimes, you just really need to "talk" to someone to solve an Amazon problem. I've had items that were ordered, but never arrived. It seems that most time they never got to the shipper, but the most recent time, they seemed to have been lost by the shipper (UPS in this case) en route.

I have, I think, once, spoken to someone on the phone, but most of the time, I'd prefer to chat. That's always worked for me. I'm fairly certain that I've always spoken to someone in a foreign country (India most likely or maybe someplace else). It's always taken a bit but that's always solved the problem.

Today when I tried to get into the chat, I got a chat-bot. My first reaction was "great, this is going to suck." I have to say, the chat-bot was so much faster and easier than an actual person. I'm sure a bunch of folks have been laid off because of the chat-bot. Fortunately, most of them will be able to move on to another phone support job. I suspect having Amazon on your resume is a good thing.

I checked the other day and the site said "your items have been delayed. If they have not arrived by tomorrow, contact us and we'll either refund or replace the order." There were two items in the box. I searched and found one of the items. The bot realized that there were 2 items in the same box, and said gave me the option of refunding or replacing both items. I chose to replace and an order was immediately processed at no charge. The whole process took <1min. It would have been at least 5 min, but probably 10-15 mins if I'd been chatting with a person.

stevej37 01-24-2022 09:13 AM

^^^ yes...their customer service has always been great...for me anyways.
I've never been connected to a chat bot after calling. The number I use..which was given to me by a rep a few years ago is 1-888-280-4331
If that is not the number you used...try it next time.


edit: I see now that is one of the phone #'s you listed for Houston.

masraum 01-24-2022 09:20 AM

Quote:

Originally Posted by stevej37 (Post 11586834)
^^^ yes...their customer service has always been great...for me anyways.
I've never been connected to a chat bot after calling. The number I use..which was given to me by a rep a few years ago is 1-888-280-4331
If that is not the number you used...try it next time.

I've only called, I think, once, maybe twice. I usually prefer to chat. But I'll make a note of that number.

sugarwood 01-24-2022 01:08 PM

Quote:

Originally Posted by bob deluke (Post 11586194)
Amazon is building a huge warehouse in Syracuse, NY about 30 miles from me. Paper says they plan to stock over 700K items there. I am familiar with the area and I bet trucking and traffic around the area will be horrific.

No more horrific that all the trucks that already deliver all that crap into the area already.

john70t 01-24-2022 01:14 PM

Quote:

Originally Posted by rfuerst911sc (Post 11580591)
Just think , if anyone at Sears had any vision 10-15 years ago they could have done the same as Amazon . They have the warehouse infrastructure and could have been on top . Instead they rested on their past and swirled into the toilet.

To the best of my knowledge Sears was sabotaged and gutted from within.
(i.e. "self-dealing")

Then Amazon took over.

john70t 01-24-2022 01:24 PM

Quote:

Originally Posted by masraum (Post 11586214)
I've ordered stuff and had it show as being shipped from at least 4-5 different locations (and that's just occasionally noticing the origin for UPS shipped stuff.
http://forums.pelicanparts.com/uploa...1642985146.jpg

I once posted a pic of how a package in central LA (traveling north a few miles of downtown) gets onto two airlines, before another sort hub puts it into a package car for local delivery.

masraum 01-24-2022 01:35 PM

Quote:

Originally Posted by john70t (Post 11587153)
I once posted a pic of how a package in central LA (traveling north a few miles of downtown) gets onto two airlines, before another sort hub puts it into a package car for local delivery.

I think we actually have several warehouses in the area that items ship from (rather than 1 huge warehouse).

I am fairly certain that they have sophisticated algorithms that are designed to make moving stuff around as cheaply, efficiently, and quickly as possible (with the balance of cheaply and quickly being adjustable based on how much you pay). And I'm sure it makes a huge difference most of the time, but there are times that it doesn't appear to make sense to us. But then can you imagine if they had a car and driver for over package moving within an area. The amount of vehicles and traffic would be boggling, especially in a sprawling metropolis like LA.

pmax 01-24-2022 01:39 PM

... given every variatiion of any trinkle has multiple suppliers, most if not all copied from one another.

Add the easy returns to the mix and that's how you level the playing field.


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