Phone goes straight to voicemail

[Tobra]

verizon, phone calls go straight to VM, no ring, happened sporadically at first, now more often

the monkey at customer service spent an hour and a half of my time with no help

we have some rocket surgeons around here, WTF is up with the phone?

He had me turn off call forwarding, which I never turned on, and it worked once

[masraum]

You don't say if you're using an iPhone, but I assume most phones these days have similar features.

I'm sure this was checked, but I assume that you do NOT have DND (do not disturb) on.

Does the phone ring for certain callers but not others? How about the ring tone, if you go to settings and sounds and check the main ring tone, do you hear what you expect (maybe some people have one ring tone and that rings, but the default is something else?

How about the little switch on the side (maybe only iPhone)?

[Tobra]

Dude, it is a ghetto ass, semi dumb flip phone, I don't think it even has DND. I can download music or podcasts onto it, look at the internet

Last time I had this problem, somehow it had gotten flipped to airplane mode, and everything was switched to jive. All I could get out of it was "Cut me some slack, Jack! Chump don' want no help, chump don't GET da help!" and it would quit.

Seriously though, it turned off the ringer in airplane mode, it is not that.

Touch screens are no bueno with my fingers for some reason.

[fanaudical]

Verify that your phone is still compatible with the Verizon network (will handle 4G or better). My son just had this happen to him and discovered that his phone was at best 3G compatible. Verizon has been phasing out 3G.

[masraum]

Originally Posted by Tobra

Dude, it is a ghetto ass, semi dumb flip phone, I don't think it even has DND. I can download music or podcasts onto it, look at the internet

Last time I had this problem, somehow it had gotten flipped to airplane mode, and everything was switched to jive. All I could get out of it was "Cut me some slack, Jack! Chump don' want no help, chump don't GET da help!" and it would quit.

Seriously though, it turned off the ringer in airplane mode, it is not that.

Touch screens are no bueno with my fingers for some reason.

Do you have any issues with audio when you're on a call? Have you turned it off and back on again?

My first thought with this bit of info is that there's a connectivity issue through the hinge so that sometimes the signal for the ring doesn't get from the electronics over to the speaker. But if that's the case, then I'd expect you to have audio issues at other times. but maybe it's only an issue when the hinge is in the closed position.

To test that, you could leave the phone open on a table and call it a half a dozen times. And leave it closed and call it half a dozen times. Does the orientation of the phone (open or closed) make a difference?

[vash]

Originally Posted by Tobra

Dude, it is a ghetto ass, semi dumb flip phone, I don't think it even has DND. I can download music or podcasts onto it, look at the internet

Last time I had this problem, somehow it had gotten flipped to airplane mode, and everything was switched to jive. All I could get out of it was "Cut me some slack, Jack! Chump don' want no help, chump don't GET da help!" and it would quit.

Seriously though, it turned off the ringer in airplane mode, it is not that.

Touch screens are no bueno with my fingers for some reason.

is the headset off the hook? . I know I just lost all our millennials.

[masraum]

Originally Posted by vash

is the headset off the hook? . I know I just lost all our millennials.

Right, it looks like it's on, but it's hung up and not pushing the buttons down. Happens all of the time.

[vash]

Originally Posted by masraum

Right, it looks like it's on, but it's hung up and not pushing the buttons down. Happens all of the time.

hahahaha...clearly we are both of the same "vintage".

[GH85Carrera]

The obvious cure is to spend $1,200 on a new smart phone!

[masraum]

Originally Posted by GH85Carrera

The obvious cure is to spend $1,200 on a new smart phone!

And, apparently, then either get a "pen" or possibly wear a pair of gloves that have pads on the index and middle fingers and thumbs. Yeah, lots of gloves these days have spots on 3 fingers that will work a phone.

[island911]

dial *72

BTW, Verizon can't unfk my call fwding either. :-/

Pretty sure it's a govt owned business. - it may not work well, but at least it's the most expensive.

[LEAKYSEALS951]

Originally Posted by Tobra

Dude, it is a ghetto ass, semi dumb flip phone

I'm stealing this.

[Tobra]

Yeah, friend of mine saw it and said, "what is up with the burner phone?"


Okay, they fixed it, no idea what was done or what was wrong.