Customer Service Thumbs Up - Leatherique Leather Cleaner

[onewhippedpuppy]

In our age of crappy customer service, I wanted to give kudos to a good company. I have used Leatherique products for years, I think I actually learned about them from either here or Rennlist when I wanted to restore the hard leather in my 951 circa 2004-ish. I’ve used the Rejuvinator Oil to restore cracked and hard leather on a bunch of cars, used their dyes to repair and re-dye seats and other vinyl parts, and use their Pristine Clean for regular leather detailing in all of my cars. I purchased a bottle of Pristine Clean in May that seemed off, in my Ram that has a very extensive genuine leather interior it left a sticky film on the seats and streaks on the leather dash. Not normal based on owning and cleaning this truck for over a year.

So I figured what the hell and sent them an email. Within 30 minutes I had a response from a real person asking for more information. After my email response he asked for my address to send me another bottle to try. New bottle showed up within a few days with a hand written note thanking me for being a long time customer, and the new bottle works exactly as expected. Sometimes stuff happens, in this case a bottle that obviously didn’t get mixed correctly, but they couldn’t have done a better job of making it right. Pretty rare in this day and age.

[stealthn]

Agreed, love their products

[KFC911]

Which specific product should one use on ... say a Carrera?

Asking for a friend

Thanks!

[onewhippedpuppy]

Originally Posted by KFC911

Which specific product should one use on ... say a Carrera?

Asking for a friend

Thanks!

I’ve bought a lot of cars with neglected leather. Hard, maybe some cracking, but not to the point that it’s totally cracked/torn or worn out. Their Rejuvenator Oil can work wonders for leather that’s not too far gone. You coat the leather with the oil, I typically just massage it in with my hands, and then let it sit. The longer the better, and it works better when it’s warm. I usually cover the oiled surfaces with a trash bag to keep the heat in and the oil off of me. When you’re ready to remove you use the Pristine Clean and a rag, then a water damp rag (frequently rinsed), then buff with a dry rag. It’s really easy and I’ve never not seen improvement. You can buy packs of the oil and cleaner off of the big A or from Leatherique directly. Also when you’re all done the seats smell great.

[KFC911]

You posts are probably what I remember ... seats are great ... a hot, humid garage and a couple of weeks of plastic sauna should suffice... thanks !

[onewhippedpuppy]

Originally Posted by KFC911

You posts are probably what I remember ... seats are great ... a hot, humid garage and a couple of weeks of plastic sauna should suffice... thanks !

Post a before and after, I bet you’ll be amazed.

[rfuerst911sc]

Originally Posted by KFC911

You posts are probably what I remember ... seats are great ... a hot, humid garage and a couple of weeks of plastic sauna should suffice... thanks !

Do you really leave it on for weeks ? My Boxster seats could use some love just due to age . The leather is in good shape generally speaking.

[KFC911]

LOL ... normal folks would not . Got a few things to do, so while she just sits ... why not? Just ordered some...

One day unless you are slow or just from the south

[onewhippedpuppy]

I’ve left it on for several weeks before, supposedly there’s really not a point of too long but you can definitely remove it too soon.

[rfuerst911sc]

Originally Posted by onewhippedpuppy

I’ve left it on for several weeks before, supposedly there’s really not a point of too long but you can definitely remove it too soon.

Good to know . Thanks