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Get off my lawn!
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I do know it is NOT like tipping cows!
![]() The letter to the administration is likely the best thing, all about the staff or the nurse is great.
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Glen 49 Year member of the Porsche Club of America 1985 911 Carrera; 2017 Macan 1986 El Camino with Fuel Injected 350 Crate Engine My Motto: I will never be too old to have a happy childhood! |
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Slippery Slope Victim
Join Date: Oct 2001
Location: Brooklyn, NY USA
Posts: 4,446
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Mike² 1985 M491 |
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Zink Racer
Join Date: Aug 2005
Location: Spokane WA
Posts: 4,058
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Letter and a card. I was surprised at how much traction a letter I sent to the hospital received. I wrote it after my mom passed. She was in the ER in a horrible situation after a fall and had severe dementia. Her memory care place couldn't take her back. They were not equipped to deal with her. I dealt with two social workers and countless nurses, doctors and their hospice team over 5 days. Everyone was amazing, with the exception of the first social worker I encountered. She was so bad. Cold and less than empathetic. Told me to take her home if the facility wouldn't take her back. They were discharging her to someone, NOW. Thank god the other social worker and their hospice folks were willing to work with me. My letter included dates, times, names and much praise for everyone who was so great. I laid out what the 1st social worker told me and the timeline and how disappointed I was to encounter someone so lacking in empathy in a position that should be all about that. I received a long reply indicating they took the feedback seriously and thanked me for being calm and rationale. The response noted the training and feedback she would be receiving.
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Jerry 1983 911 SC/Carrera Franken car, 1974 914 Bumblebee, 1970 914-4, 1999 323ti |
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Back in the saddle again
Join Date: Oct 2001
Location: Central TX west of Houston
Posts: 56,655
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I'm impressed that no one asked for photos or suggested any "other" sort of tip. I'd say that we're improving, but I suspect it was just a fluke.
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Steve '08 Boxster RS60 Spyder #0099/1960 - never named a car before, but this is Charlotte. '88 targa SOLD 2004 - gone but not forgotten
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Registered
Join Date: Jan 2002
Location: Long Beach CA, the sewer by the sea.
Posts: 38,088
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^^^You just did.
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Registered
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Quote:
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Rutager West 1977 911S Targa Chocolate Brown |
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