|
|
|
|
| Author |
|
|
Registered
Join Date: Jan 2005
Location: Minneapolis
Posts: 7,482
|
JD Powers rentention survey: Hope for GM?
Interesting news:
http://www.jdpower.com/news/releases/pressrelease.asp?ID=2005249 JD Power announced (Dec 8, 2005) their latest 'customer retention' numbers. Lexus (63%) and Toyota (62.6%) topped the list, to no big surprise. What may be a surprise to some of you: CHEVROLET was 4th on the list at 57.3% retention. Ford was 6th with 54% Cadillac was 7th with 53% Industry average was 49.6% Acura was 15th with 45.7% Porsche was 17th with 44.4% Mazda was 35th with 23.4% What do you think? E |
||
12-12-2005, 08:22 AM
|
|
