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Registered User
Join Date: Jul 2003
Posts: 4,247
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Customer Paid with Paypal - Now Paypal Put Funds on hold. WTF??
Just got this email from Paypal below. I know it's legitimate and not spoof because I logged into my account and sure enough the funds were withdrawn and "placed on hold". Can they do that?
It doesnt appear that customer opened a dispute. It appears that Paypal is being a DICK. I love it how everything they do is to "protect YOU" from problem transactions. ha ha -------------------------------- Dear _______ One of the benefits of using PayPal is that we make every effort to alert you to potentially problematic transactions. Our goal is to help you make sound business decisions. From time to time, we request additional information about PayPal payments. This is a security measure meant to protect you from problem transactions. We would like to learn more about this transaction. Please log in to your PayPal account and provide some information. We strongly advise that you not ship the item until our investigation is complete. If you have already shipped the item, please log in and let us know where you shipped it. We have placed a temporary hold on the funds until the investigation is complete. ----------------------------------- Transaction Details ----------------------------------- Transaction Date: Feb 27, 2007 Transaction Amount: -$53.90 USD Your Transaction ID: [Deleted] Buyer's Transaction ID: [Deleted] Case Number: [Deleted] Buyer's Name: [Deleted] Buyer's Email: [Deleted] Response deadline: 3/9/2007 - Log in to your PayPal Account. - Log in to your PayPal Account. Sincerely, PayPal Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal account and click the Help link located in the top right corner of any page. If your inquiry is regarding a claim, log in to your PayPal account and go to the Resolution Center. PayPal Email ID [Deleted] |
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03-02-2007, 07:09 AM
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is this thing on?
Join Date: May 2000
Location: Franklin, NJ
Posts: 2,527
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call them.....
__________________
"People willing to trade their freedom for temporary security deserve neither and will lose both" ~Benjamin Franklin |
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03-02-2007, 07:14 AM
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Registered
Join Date: Jan 2007
Location: "Al's Backyard"
Posts: 82
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It would appear that they are trying to keep you from getting ripped off. If they find no problem, then no big deal. Your customer SURELY knows that Paypal is checking them out.
If they DO find a problem, you'll still have your goods and no one will have been ripped off. If you shipped it, I believe you will be reimbursed for the transaction. In 70+ ebay deals I have NEVER even once had a problem with Paypal, nor a problem that they didn't handle quite well. Let us know what's up. A lot of folks are certainly likely to find themselves in some similar situation if they continue doing online business. Good luck with this. |
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03-02-2007, 07:20 AM
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