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Need some computer help...
I have totally lost my desktop on my laptop. Make sense? I was able to get to the web by holding down control/alt/delete and digging up an old link. And I can get to my desktop files. It's just that no icons appear on my actual wallpaper. I've rebooted many times. No dice. How do I fix this? Thanks.
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CTRL-ALT-DEL to get to the Task Manager. On the "Applications" tab, click on the "New Task" button.
http://forums.pelicanparts.com/uploa...1176248435.jpg In the following window, type the word "explorer" and hit the "OK' button. http://forums.pelicanparts.com/uploa...1176248529.jpg See if this brings up your desktop. Randy |
Try right click on the desktop, select arrange icons, select show desktop icons
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Also right click on "start" and open explorer. Desktop will be at the top.
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Recale, I can ge my desktop to show up as a file or program. But my actual desktop is still not populated with icons. Right clicking does nothing at all on my empty desktop. No dice.
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Rick -
Does -Alt--Tab- give you anything? |
You say "right-click" does nothing? Try this link:
Your Desktop Icons Are Missing in Windows XP Dave |
Quote:
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Okay, Rick, give this a shot then.
Download this zipped file and save the two files to your computer. Copy the file shellfix.reg to a floppy or thumb-drive and then follow the directions in the shellfix.txt file. ftp://ftp.f-secure.com/anti-virus/tools/shellfix.zip What this does is corrects a Registry entry that calls the Windows shell to load properly. The registry edit is provided below, in case you want to do it manually... [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon] "Shell"="explorer.exe" Randy |
Slodave, thanks but that doesn't work for me, since it requires me to right click my desktop, which I can't do. Nothing happens. Rececale, will try this. I'm also missing my bottom toolbar and start menu.
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Reboot and see if it gets any better. I lost my bottom bar surfing porn or something. It came back the next day when I rebooted. I'm sure you weren't surfing porn... :D
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Have you tried re-booting and coming up in safe-mode?
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every once in awhile I forget why I own a Mac.
Hmm...actually I don't. Really. Having to load registry hacks? Egad... Hope it sorts out Rick. |
Rcecale, that's not working for me. I don't know what I'm doing wrong. I followed the instructions, though I did not save the file to an external disc. I just followed the instructions in the second file and directed the new task tab to where I have it saved in my documents. Rebooted and no dice. Also got a run dll error on restart.
Steve, yes, I have a lot of porn on here, but I do regular virus and spyware scans. Red, what do I do in safe mode? I've only ever used it when I had someone on the phone walking me through it. |
Try downloading this little program called HiJackThis
"HijackThis lists the contents of key areas of the Registry and hard drive--areas that are used by both legitimate programmers and hijackers. The program is continually updated to detect and remove new hijacks. It does not target specific programs and URLs, only the methods used by hijackers to force you onto their sites. As a result, false positives are imminent, and unless you're sure about what you're doing, you always should consult with knowledgable folks before deleting anything." Post a copy of the log file generated and we'll look through it for anything suspiscious. Randy |
Thanks. Here it is.
Logfile of HijackThis v1.99.1 Scan saved at 9:41:24 PM, on 4/10/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\Common Files\Symantec Shared\ccProxy.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\WINDOWS\SYSTEM32\RUNDLL2000.EXE C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe C:\WINDOWS\System32\nvsvc32.exe C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe C:\WINDOWS\System32\svchost.exe c:\windows\system32\webpnt.exe C:\WINDOWS\wsttrs.exe C:\WINDOWS\system32\taskmgr.exe C:\Program Files\Outlook Express\msimn.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\DOCUME~1\RICKLE~1\LOCALS~1\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotsheet.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q304&bd=presar io&pf=laptop R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q304&bd=presar io&pf=laptop O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: 实用搜索 - {6CFD436C-7AAD-4e50-992F-C0C87A94CAD2} - C:\Program Files\superutilbar\superutilbar.dll O2 - BHO: (no name) - {77701e16-9bfe-4b63-a5b4-7bd156758a37} - (no file) O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O2 - BHO: (no name) - {f4d74aaa-a178-4463-846b-b4bc87a024e0} - C:\WINDOWS\system32\ixt0.dll (file missing) O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O3 - Toolbar: 实用搜索工具条2.0 - {03465FF5-00AE-411a-9C34-960ED566EC03} - C:\Program Files\superutilbar\superutilbar.dll O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb1 2.exe O4 - HKLM\..\Run: [mppds] C:\WINDOWS\mppds.exe O4 - HKLM\..\Run: [upxdnd] C:\DOCUME~1\RICKLE~1\LOCALS~1\Temp\iexplore3.exe O4 - HKLM\..\Run: [System] C:\Program Files\Common Files\System\Updaterun.exe O4 - HKLM\..\RunOnce: [wsttrs] C:\WINDOWS\wsttrs.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [r63hxwy958mjuq] C:\DOCUME~1\RICKLE~1\LOCALS~1\Temp\iexpl0re.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\digital imaging\bin\hpqtra08.exe O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\digital imaging\bin\hpqthb08.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q304&bd=presar io&pf=laptop O16 - DPF: {01F67ABB-0559-11D6-B9C5-00104B9CDDB0} (WMCDirectTree.cTree) - http://bdrcentral.wmcdirect.com/cabs/WMCDirectTree.CAB O16 - DPF: {2119940C-F1CE-4258-8B96-41ECCA2BB184} (FTUploaderCtlX Control) - http://www.fototime.com/ftweb/activeX/WebUploadControl.cab O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab O16 - DPF: {712362BF-E411-4F43-99D2-EB15F80AF1DB} (MsneDiag Class) - http://entimg.msn.com/client/msnediag3718.cab O16 - DPF: {8E27C92B-1264-101C-8A2F-040224009C02} (Calendar Control 8.0) - http://bdrcentral.wmcdirect.com/cabs/Calendar.CAB O20 - AppInit_DLLs: O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O21 - SSODL: eupeptic - {8670ee50-01f9-47da-ac1e-cf8549e9e521} - C:\WINDOWS\system32\axlet.dll (file missing) O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe |
reboot. While the screen is black, before you see the windows startup occuring, press F8. You may need to press it a few times. You will then be presented with the choice to start up in safe mode.
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But what do I do once in safe mode?
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dpkg-reconfigure x-window-system
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Okay, there are a few things that catch my eye. Others will prolly chime in as well:
1.) Line R0 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotsheet.com/ -Is this really your home page? It looks more like a site that some form of spyware would point you to. 2.) Lines R1 and R2 have links that point you to the AOL Home Page. Do you use this page? 3.) These two lines look suspiscious as he11...especially the one with bold text. Look as though you've got some spyware or maybe even a virus messing things up for you. :( O2 - BHO: 实用搜索 - {6CFD436C-7AAD-4e50-992F-C0C87A94CAD2} - C:\Program Files\superutilbar\superutilbar.dll O2 - BHO: (no name) - {77701e16-9bfe-4b63-a5b4-7bd156758a37} - (no file) 4.) Same as item 3, above... O3 - Toolbar: 实用搜索工具条2.0 - {03465FF5-00AE-411a-9C34-960ED566EC03} - C:\Program Files\superutilbar\superutilbar.dll If you have AdAware or Spybot, and are able to launch them from the Task Manager, try doing that. If not, run HiJackThis again and delete these lines. One other thing, in researching this, I've seen quite a few references to the Nimda virus. Go to Symantec's Website and downlod the Nimda Repair Tool. Randy |
Hotsheet has been my homepage for many years. Check it out. It's great. I think the AOL is my lady's logon for Hotmail. The other fishy URL's I've deleted. What else catches your eye?
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And how can I get my desktop icons to repopulate?
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Rick,
You have viruses/spyware. Remove these items: O2 - BHO: 实用搜索 - {6CFD436C-7AAD-4e50-992F-C0C87A94CAD2} - C:\Program Files\superutilbar\superutilbar.dll O2 - BHO: (no name) - {77701e16-9bfe-4b63-a5b4-7bd156758a37} - (no file) O3 - Toolbar: 实用搜索工具条2.0 - {03465FF5-00AE-411a-9C34-960ED566EC03} - C:\Program Files\superutilbar\superutilbar.dll O21 - SSODL: eupeptic - {8670ee50-01f9-47da-ac1e-cf8549e9e521} - C:\WINDOWS\system32\axlet.dll (file missing) These are a trojan or virus. O4 - HKLM\..\Run: [mppds] C:\WINDOWS\mppds.exe O4 - HKLM\..\Run: [upxdnd] C:\DOCUME~1\RICKLE~1\LOCALS~1\Temp\iexplore3.exe O4 - HKLM\..\Run: [System] C:\Program Files\Common Files\System\Updaterun.exe O4 - HKLM\..\RunOnce: [wsttrs] C:\WINDOWS\wsttrs.exe Go here pandasoftware EDIT: oh well, this link brings you to the home page. or goto www.pandasoftware.com, look in the lower left corner for "Activescan" It is free and online. It does a good job of removing viruses, but the free version will not remove spyware, but at least will give you a list and you can remove it yourself. Dave |
Hey hey! That worked! Those 04 files I deleted brought the icons back. Thanks guys!
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Rick,
You still should run a virus check and use Spybot Search and Destroy and Adaware. There are settings under Spybot that are not selected by default and should be. Goto Mode -> Advanced Click 'Yes' when the waring comes up. Goto the 'Tools' tab (lower left). In the right pane, make sure everything is selected, except 'Bug Report'. Go back to the Spybot S&D tab on the left and hit 'Update' Grab everything, download and run... Also, post a new hijackthis report. Let's make sure there is nothing else. Dave |
I known the old adage, you get what you pay for, but you can also download windows defender.
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Whoops! I missed two:
O2 - BHO: (no name) - {f4d74aaa-a178-4463-846b-b4bc87a024e0} - C:\WINDOWS\system32\ixt0.dll (file missing) O4 - HKCU\..\Run: [r63hxwy958mjuq] C:\DOCUME~1\RICKLE~1\LOCALS~1\Temp\iexpl0re.exe |
Between Windows Defender and Trend Micro antivirus, I never have any problems (well, probably until now after that last statement). :rolleyes:
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Quote:
Rick, Dave's suggestion of posting another HiJackThis log is a good idea. Sometimes these little buggers can be pretty persistent. :( Randy |
Thanks guys. I'm at work now, but will clean up those other two files and repost the Hijack This report tonight. I run my Adaware scan almost daily and my Norton scan every Friday night, though lately, it's been busier. I think my fiance downloaded some Chinese script stuff that really threw a monkey wrench into things.
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I dumped Norton and Adaware and have used AVG for many months now with no problems. I use Mozilla as my primary browser and only use IE for sites that require it (Fidelity, etc...). I found that the Symantec (Norton) and McAfee products caused as many problems as they claimed to prevent...
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Slodave, I deleted those other two you listed. Here's the newest list.
Logfile of HijackThis v1.99.1 Scan saved at 6:57:37 PM, on 4/11/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\Common Files\Symantec Shared\ccProxy.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\WINDOWS\SYSTEM32\RUNDLL2000.EXE C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe C:\WINDOWS\System32\nvsvc32.exe C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe C:\WINDOWS\System32\svchost.exe c:\windows\system32\webpnt.exe C:\Program Files\Messenger\msmsgs.exe C:\PROGRA~1\MICROS~4\rapimgr.exe C:\Program Files\QuickTime\qttask.exe C:\WINDOWS\AGRSMMSG.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\iTunes\iTunesHelper.exe C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb1 2.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\HP\digital imaging\bin\hpqtra08.exe C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE C:\Program Files\HP\hpcoretech\comp\hpdarc.exe C:\WINDOWS\system32\wuauclt.exe C:\WINDOWS\system32\logonui.exe C:\Program Files\Outlook Express\msimn.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\DOCUME~1\RICKLE~1\LOCALS~1\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotsheet.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q304&bd=presar io&pf=laptop R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q304&bd=presar io&pf=laptop O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: (no name) - {77701e16-9bfe-4b63-a5b4-7bd156758a37} - (no file) O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb1 2.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\digital imaging\bin\hpqtra08.exe O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\digital imaging\bin\hpqthb08.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q304&bd=presar io&pf=laptop O16 - DPF: {2119940C-F1CE-4258-8B96-41ECCA2BB184} (FTUploaderCtlX Control) - http://www.fototime.com/ftweb/activeX/WebUploadControl.cab O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab O16 - DPF: {712362BF-E411-4F43-99D2-EB15F80AF1DB} (MsneDiag Class) - http://entimg.msn.com/client/msnediag3718.cab O20 - AppInit_DLLs: O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O21 - SSODL: eupeptic - {8670ee50-01f9-47da-ac1e-cf8549e9e521} - C:\WINDOWS\system32\axlet.dll (file missing) O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe |
Rick,
You'll see that this one has returned: O2 - BHO: (no name) - {77701e16-9bfe-4b63-a5b4-7bd156758a37} - (no file) Try deleting it again and see what happens. As I mentioned before, sometimes these things can be really stubborn. Randy |
Randy is right on the line he has listed. Her is one more:
c:\windows\system32\webpnt.exe This one is a trojan as well, but it is a running process. I'd still run Adaware, spybot and go to Pandasoft and run their online scanner. I have to run again for a bit, but will be back in about 1.5 hrs and will check back. Dave |
Here's another one...a trojan/virus:
C:\WINDOWS\SYSTEM32\RUNDLL2000.EXE Remove this line and also, see if this file (RUNDLL2000.EXE) exists in the C:\Windows\System32 folder. If it does, delete this file. Randy |
Good catch Randy. Seems that one is a Chinese trojan. Put the name in Google and a bunch of Chinese websites come up. The one English site said something about icons and the start bar not appearing.
Dave |
Quote:
|
It's a running process. Get the Task Manager open and see if it is running. If so, try and kill the process and find the file and delete it.
Dave |
Ok, found and killed it there. How else can I find and kill it if it's anywhere else?
|
Quote:
Rick, The typical places you can look are the HiJackThis log and the Task Manager. You can also click START > RUN and then type MSCONFIG in the command line text box. When the applet appears, look under the STARTUP tab. Randy |
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