please help me computer guys.

[onlycafe]

i hope somebody can please tell me why when i set my computer to safe mode for cleaning ,is the cursor freezing up in the middle of the screen? when i run the cleaners in regular mode i have something called smitfraud that will not erase . when i get to safe mode the cursor won't move at all, if i use the up and down arrows i can't get to the "fix problems" box on the screen.
then the computer gifted me with some kind of unrequested virus protecter all on its own and kept running itself in spite of my trying to cancel it. when i finally was able to get rid of it, pop up city. grrrr... can someone please help me?
thanks.

[slodave]

Grab this removal tool and run it.

http://www.bleepingcomputer.com/resources/link243.html

Dave

[HardDrive]

You have a serious spyware infection. Do NOT do any financial transaction on the computer until this is resolved completely.

A clean up may be possible, but I would be more prone to moving your important data off to a removable drive and, wiping it out and doing a new install.

Another link to the fix tool:

http://www.bleepingcomputer.com/forums/topic17258.html

More information about the problem:

http://en.wikipedia.org/wiki/Spyware_Quake

[onlycafe]

i am giving up for tonight and will re-enter the fray tomorrow. i would like to get my hands on the dirty bastards that do this stuff. extremely aggravating to say the least.
thanks very much for the help.

[TimothyFarrar]

Sounds like it is time to move to a Mac.

[126coupe]

I just used Geek Squad, they fixed my PC over the phone.

[Scott R]

Smitfraud is very, very serious. And very difficult to remove correctly, if you don't think you can do it, get an expert.

[jrdavid68]

It's cleanable.

www.techguy.org

Sign up, download HiJackThis and start a thread with the HiJackThis log in the Security Forum.

Here's an example:
http://forums.techguy.org/security/579672-another-smitfraud-victim.html?highlight=smitfraud

[slodave]

Or, you can post the Hijackthis log here as well.

Dave