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Registered
Join Date: Dec 2006
Posts: 6,522
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Need computer help
I am not very computer savvy and am having a problem. I'll be on-line and all of the sudden my modem shows going offline. Then the lights all light up and I'm back on-line. At first it was every once in awhile but now it is happening every 5 minutes or so, sometimes sooner. It is getting quire annoying. I have looked at the connections and everything seems to be working properly, have also run a virus scan with nothing showing up, (Norton).
Can someone explain, (to a 5 year old), how to diagnose the problem? Much thanks as it also affects my Co. laptop as I have a router also. Thank you in advance
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O2 In Sully We Believe |
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09-07-2008, 04:33 AM
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Gon fix it with me hammer
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what kind of modem?
regular antique dial-up , broadband dsl or broadband cable?
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Stijn Vandamme EX911STARGA73EX92477EX94484EX944S8890MPHPINBALLMACHINEAKAEX987C2007 BIMDIESELBMW116D2019 |
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09-07-2008, 06:16 AM
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Unfair and Unbalanced
Join Date: Jul 2004
Location: From the misty mountains to the bayou country
Posts: 9,711
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If you have dsl, your modem sounds sick. It's pretty common. Call your provider & they'll overnite you a fresh one.
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"SARAH'S INSIDE Obama's head!!!! He doesn't know whether to defacate or wind his watch!!!!" ~ Dennis Miller! |
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09-07-2008, 06:34 AM
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Quote:
Quote:
Thanks guys for the replies
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O2 In Sully We Believe |
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09-07-2008, 07:05 AM
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Family Values
Join Date: Jun 2003
Location: Los Angeles, CA
Posts: 4,075
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Sometimes the modems get wonky and need a reset from the cable company too. Part of your call to them will be a reset. You can do their first step, which will be to unplug the cable modem for 20 seconds (count it out slowly) and then plug it back in. That may do the trick too.
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- Joe Necessity is the plea for every infringement of human freedom. It is the argument of tyrants; it is the creed of slaves. - William Pitt |
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09-07-2008, 07:09 AM
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Slackerous Maximus
Join Date: Apr 2005
Location: Columbus, OH
Posts: 18,164
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+1
Unplug it (Comcast says for 1 minute), then plug it back in. If it continues to happen, call you provider and have them come out. The modems they hand out are cheap junk. They go bad. Also, both cable and DSL connections need a nice clean signal to work. Its possible the feed into your house or your internal wiring has went south. I had do have the cable into our house replaced to keep our cable running properly.
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2022 Royal Enfield Interceptor. 2012 Harley Davidson Road King 2014 Triumph Bonneville T100. 2014 Cayman S, PDK. Mercedes E350 family truckster. |
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09-07-2008, 07:23 AM
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Unfair and Unbalanced
Join Date: Jul 2004
Location: From the misty mountains to the bayou country
Posts: 9,711
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Cable modems are more reliable. The reset may do it. Do you have a router?
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"SARAH'S INSIDE Obama's head!!!! He doesn't know whether to defacate or wind his watch!!!!" ~ Dennis Miller! |
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09-07-2008, 07:24 AM
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Registered
Join Date: Dec 2006
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Again thanks guys, I turned everything off last night & unplugged it all, (didn't wait the full 20 seconds though. I'll try that again a bit later. If that doesn't work I'll call then tomorrow. I do have Comcast.
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O2 In Sully We Believe |
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09-07-2008, 07:26 AM
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Registered
Join Date: Dec 2006
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Switched out modem but the problem persisted the first night. The last two evenings have been boot free though. Not your of the gig but thanks guys anyway
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O2 In Sully We Believe |
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09-11-2008, 03:35 AM
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BimForce the Third, Esquire
