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Join Date: Jan 2002
Location: Sydney, NSW, Australia
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Why you should never piss off the people who prepare your food...

http://www.smh.com.au/news/national/human-excrement-found-in-free-gelato/2008/10/25/1224351608023.html

A FAMILY is planning legal action against one of Sydney's best- known pubs after being served food that allegedly contained human excrement.

Stephen and Jessica Whyte and their three sons were served complimentary gelato dessert by Coogee Bay Hotel staff three weeks ago after complaining about food prices, facilities and staff attitude.

After eating the dessert Mrs Whyte became violently ill. A heated argument erupted with staff over the contents of the bowl. Distraught, the family took a sample of the gelato and had it tested at the National Measurement Institute. A report from the institute found: "The sample has an offensive odour and physical properties similar to human excreta."

Last week the Whytes spoke to Coogee Bay Hotel owner Christopher Cheung. "His view was that we were in this for money. He tried to buy us off with $5000 which, for me, was the final straw," Mr Whyte said.

"I said: 'I think you're missing the point here. My wife and children sat down in your pub and were served a bowl of free ice-cream containing faeces.'"

The Coogee Bay Hotel re-opened its doors over the October long weekend following a multi-million-dollar refurbishment of its beer garden, beach bar and brasserie, hoping to shake its boozy backpacker image.

Mrs Whyte said her "footy mad family" went to the pub on October 5 to watch the NRL grand final. They allege they complained three times to brasserie staff before the sound on the television screen was turned up. When the children wanted ice-cream, the family was told an adult serve cost $19. Mr Whyte vented his anger before leaving the pub in search of cheaper ice-cream.

"Later, this huge bowl of ice-cream arrived at our table as a 'sorry for all the hassle'," Mrs Whyte said. "There were four scoops including vanilla, chocolate and hazelnut. At the bottom, there appeared to be chocolate. Greedily, I went for it ahead of the kids. Thank heavens I did. The stench, the taste … I spat the food into a napkin and immediately I was sick.

"There was no doubting what it was. The whole family became hysterical. My poor son screamed at one of their staff: 'You made my mum eat poo."' The family complained to Waverley police.

In a letter to the family, hotel general manager Tony Williams said: "If the incident did happen, as claimed, then it may well have been an act of industrial sabotage — with the hotel as a victim alongside your family." But yesterday Mr Williams said the case was now a legal issue that would be "vigorously defended".

"We are aware of the allegation and are treating it as extremely suspicious. Mr and Mrs Whyte have made a demand for up to $1 million from The Coogee Bay Hotel … We categorically stand behind the high quality of our food and the exemplary hygiene standards set in the new brassiere kitchen."

Mrs Whyte said:"This isn't about money. It's about making sure it never happens again."

eduff@fairfax.com.au

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Old 10-25-2008, 02:40 PM
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Yuk
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Old 10-25-2008, 03:05 PM
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When I was in college, I was a cook at a sports bar.

One night, we had just finished closing the kitchen. Totally clean, lights off. A big group of guys came in drunk as skunks and wanted pizza. I was with my buddy and fellow cook at the bar having our free 'duty drink'.

The owner had told them that the kitchen was closed, but they were rowdy and *****ing it up, so the owner came to us and asked us to make them food. What started with pizza turned into us basically reopenning the kitchen and catering a party of 40 at 1am.

We were tired and a bit pissed, but the owners we good guys and treated us right, so we did it.

Then one of the drunks in the group decided that he needed to 'set us straight'. He comes back in the kitchen, and proceeds to tell us that we were 'lucky just to have their ******** business, so shut the F6ck up and make our food, got it kiddies?!!??!?!'.

Ummmmm.....yeah. My buddy was making pizzas. He hocked a big old smokers cough loogie right in the middle of each one.

Nasty. I know.
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Old 10-25-2008, 04:33 PM
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Took my HS age daughter to a TB drive through.

After ordering and being rude to the guy over the speaker trying to cross sell me other products.

We picked up our food at the window, after wards mid sip on my soft drink my daughter
said “Hope he didn’t spit in your soda, because when you’re rude to them at the speaker, they always get back at you”

I gave her the look and have been extremely polite since that day at the drive through!
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Old 10-25-2008, 04:46 PM
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I worked a case where a water delivery driver pee'ed in a customers water bottle because they were switching providers. The company settled quietly for $$$.
Old 10-25-2008, 06:21 PM
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civil suit hell

this is a criminal issue afaic
Old 10-25-2008, 07:26 PM
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Quote:
Originally Posted by RWebb View Post
civil suit hell

this is a criminal issue afaic
They couldn't prove he did it, although he was the only driver on that route. We went as far as setting up hidden cameras, but it seems he only did it once. Nonetheless, the company paid up vs. the client going to the media.
Old 10-25-2008, 07:28 PM
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Lots of horror stories here:

Bitter Waitress

You need to complain AFTER you finish eating.
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Old 10-26-2008, 04:32 AM
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Ah, eastern suburbs eh Mate. This sort of thing would never happen over the bridge.

How are you doing? The SC is fighting fit, and all is well in Wellington.

Last November I went to Brisbane and had a GREAT time. If (ha - when) I get back to Sydney we should meet for a drink.
Old 10-27-2008, 12:00 AM
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I went to HS with this kid who apparently got caught having relations with the dough at the local pizza joint one night.

Don't know if its true or not but I am kind of glad I never ate there.
Old 10-27-2008, 02:00 AM
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worked as a bartender for one horrible semester. the owner, tucker, kept one glass pre-spit in and ready at all times.

i don't care about waiters. i don't want to be their friends or anything. but i don't see a reason to make their jobs harder than they need to be. it's an instant third strike for the girl i'm with when she's pointlessly rude to the help. it shows bad manners on her part. and i'm rarely in the mood to eat some cooks phlegm.
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Old 10-27-2008, 05:58 AM
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In HS I worked at a chicken joint, Popeyes, in a mall in NOVA. One slow weeknight at about 5 til closing, a couple of kids, probably 13 came up and wanted nuggets, but there were no nuggets made, none mixed, and all of the stuff was put up. They wouldn't settle for anything else.

We had to get out a bag of pre-cut chicken nuggets, which was around 180 pieces of chicken, but it was frozen solid, so we had to peel a few off of the edges. Then, there was a pre-measured pack of the "spice" seasoning that normally spiced a whole batch of nuggets. So yeah, the 9 nuggets got the whole bag of spice that normally would have spiced 180. It was funny to see them drink their entire sodas after the first nugget.

I bartended for several years a while back. There was always an idiot coming through claiming that their drink didn't have the appropriate amount of liquor despite us having to use a jigger to measure, and the fact that I pretty much always over-poured by a bit (the jiggers were small, management was cheap). So when that happened we'd dump the original drink which probably contained more liquor than the new drink. Then we'd pack the ice in the glass. And when I mean pack, I mean jam the ice in there. Usually after that, there wasn't enough room for the mix, only the shot. So instead of "crown and coke" they'd end up with crown on the rocks. Lots of rocks. Most folks didn't complain twice.

My other favorite was coming up with something like Absolute and cranberry and claiming "this isn't absolute."

People are idiots.

I ofter heard about the "mat shot", but never actually saw someone give it or drink it.
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Old 10-27-2008, 06:23 AM
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Funny. My sister used to work for a restaurant in Chicago. She began to notice that all of the opened top-shelf liquor bottles were mysteriously full at the start of business every day. She marked a bottle of Bombay Saphire with a permanent marker. The bottle was on the shelf for 9 months--from when she marked the bottle until when she quit working there...
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Old 10-27-2008, 06:31 AM
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I only worked in food service for a couple of summers. But in that short time, I saw it happen more than once. Be nice, at least until after you eat.
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Old 10-27-2008, 08:14 AM
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Quote:
worked as a bartender for one horrible semester. the owner, tucker, kept one glass pre-spit in and ready at all times.
That's how it was done where I worked. Not spit, necessarily, but a special treat pre-made to be served up with a smile at a moment's notice. You wouldn't even know you pissed someone off to get it.
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Old 10-27-2008, 08:18 AM
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Quote:
Originally Posted by HardDrive View Post
When I was in college, I was a cook at a sports bar.

One night, we had just finished closing the kitchen. Totally clean, lights off. A big group of guys came in drunk as skunks and wanted pizza. I was with my buddy and fellow cook at the bar having our free 'duty drink'.

The owner had told them that the kitchen was closed, but they were rowdy and *****ing it up, so the owner came to us and asked us to make them food. What started with pizza turned into us basically reopenning the kitchen and catering a party of 40 at 1am.

We were tired and a bit pissed, but the owners we good guys and treated us right, so we did it.

Then one of the drunks in the group decided that he needed to 'set us straight'. He comes back in the kitchen, and proceeds to tell us that we were 'lucky just to have their ******** business, so shut the F6ck up and make our food, got it kiddies?!!??!?!'.

Ummmmm.....yeah. My buddy was making pizzas. He hocked a big old smokers cough loogie right in the middle of each one.

Nasty. I know.
I do security for a nice restaurant in Davis on weekend nights... I would have knocked the f*cker out.
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Old 10-27-2008, 08:20 AM
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Thats funny on Masraum, we called the spillage left on the bar mat a Matt Dillion. I would give those away to the drunkest of the drunk at closing.
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Old 10-27-2008, 08:29 AM
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I put anyone who would tamper with another's food as a way to "get even" in about the lowest class of cowardly scum I can imagine.
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Old 10-27-2008, 08:41 AM
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Quote:
Originally Posted by Jeff Higgins View Post
I put anyone who would tamper with another's food as a way to "get even" in about the lowest class of cowardly scum I can imagine.
Sorry, no. That is and shall be forevermore reserved for the turds that key cars. This is a car board after all, we have to stay on-mission.

On topic: I worked at Micky-Ds when I was a kid and gotta admit, never once saw any of this. Hope that reassures some of you. Now, there was this one cook who just really hated it when this one guy came in, for some long-forgotten reason. He always ordered his burger w/no pickles. So the cook made it with no pickles, after reaching into the pickle bucket (they came in 5 gallon buckets) and completely drenching the burger in pickle juice.

Friend of mine ordered two quarter pounders, rare. WTF is this, Ruth's Chris? He had ordered in the drive-thru. I sent him on his way with a smile. Halfway home (10 miles away) he must have opened up the burgers (frozen untoasted buns, frozen uncooked patties), because I got an earful when he came back through. It was worth it.

Spitting in drinks? Nope, would never do it. Used to go to lunch frequently w/a colleague that just seemed to make a point out of being a b***h to the staff. The rest of us were always extra-friendly, in the hopes that any spit would be in her drink only.
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Old 10-27-2008, 09:05 AM
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I don't enjoy going out to eat.

People don't wash their hands.
Forget if they are trying to 'get you'.
They'll get you with a pinch of their DNA in every serving.


KT

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Old 10-27-2008, 09:07 AM
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