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Registered
Join Date: Dec 2002
Location: Dahlonega , Georgia
Posts: 14,932
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Best Buy....extended warranty.....good results
I'm not normally a extended warranty guy but when I purchased my 50 inch Magnavox DLP rear projection TV almost 3 years ago I decided to do so. Last Saturday night while watching a college football game the TV suddenly made a VERY LOUD pop !
 And then the picture was gone  I figured the projector lamp blew up. I called Sunday morning and actually talked with a human that spoke english  The call lasted aprox. 5 minutes and the person on the other end was friendly,courteus and knew what they were doing. The call ended with a date set for yesterday for a technician to come to my house betwwen 12-4. Yesterday morning the tech called me at aprox. 8:00 and said he'd be there between 11:00-1:00. At 12:45 he pulls into my driveway He came in, I explained what the issue was and he started the disassembly of the front panel. About 15 minutes later my set was up and running with a new bulb installed. No questions regarding proof of warranty,no hassles I didn't even have to sign anything. I even asked if it was a aftermarket bulb vs. OEM and he showed me the stamp stating it was a Phillips bulb ( oem ). I couldn't be happier and the picture is fantastic!!! Just thought I'd share a good story.
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2002 Boxster S . Arctic silver + black top/int. Jake Raby 3.6 SS engine " the beast ". GT3 front bumper, GT3 side skirts and GT3 TEK rear diffuser. 1999 996 C4 coupe black/grey with FSI 3.8 engine . Rear diffuser , front spoiler lip with ducktail spoiler . |
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11-14-2008, 12:32 PM
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Registered
Join Date: Jun 2004
Location: Coquitlam, BC
Posts: 1,338
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Wow, you sure called that one right!
 So, when's a good time to buy GM stock
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Henri Owned for 21 years: '87 Carrera coupe Venetian blue |
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11-14-2008, 12:46 PM
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Registered
Join Date: Dec 2002
Location: Dahlonega , Georgia
Posts: 14,932
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Quote:
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2002 Boxster S . Arctic silver + black top/int. Jake Raby 3.6 SS engine " the beast ". GT3 front bumper, GT3 side skirts and GT3 TEK rear diffuser. 1999 996 C4 coupe black/grey with FSI 3.8 engine . Rear diffuser , front spoiler lip with ducktail spoiler . |
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11-14-2008, 01:19 PM
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Registered
Join Date: Sep 2008
Location: Rio Rancho, New Mexico
Posts: 200
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My 60" Sony rear projection set blew a bulb this summer. I called the Best Buy recommended service company. They told me I had an extended warranty, which I had forgotten.
They picked up the set, then returned it a couple days later. No charge. A three year extended warranty I had added to the puchase price for around $125. It paid off this time. I usually don't go for the ex warranties. Especially the new car ex warranties. I'm happy.
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Doug Was 2.7racer. '76, 2.7 w/Webers, JE pistons, Solex cams. Elephant bushings front & rear, 23mm & 28mm torsion bars, big brakes front & rear, Pertronix. Track car. '85 3.2 stock, Orient red, comfy street car. |
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11-14-2008, 04:09 PM
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Used Up User
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I'm glad it worked out. Extended warranties are typically never claimed. That's why everybody makes money on them. For the floor salesman, he often puts as much in his pocket from the warranty as he does from the video sale.
As for the lamps . . . when the specs say 5000 hours or whatever, that is average rated life. Average . . . so 50% will die before 5000 hrs . . . Ian
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'87 Carrera Cab ----- “Only two things are infinite, the universe and human stupidity, and I'm not sure about the former.” A. Einstein ----- |
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11-14-2008, 04:39 PM
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1987 Porsche 911 Carrera Cabriolet 3.2
