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Got money back from sub shop - in my sub

Wife and I decided to stop at a local sub shop today (not Subway, not Quiznos, another chain - you can probably figure it out if you want TO GO).

So I order a hummus sub with a bunch of veggies and stuff on it and while I'm having lunch I take a bite and "crack!" I swear I had broken a tooth in half - something hard, unforgiving and most definitely NOT hummus in there. After getting over the initial shock I extracted a nickel (yes, a 5-cent piece) from the hummus. And thankfully it appears I didn't do any dental damage.

So (a little P.O.-ed) I went over to the girl who had made the sub and asked if she was the supervisor on duty. She said "yes" and I told her about the nickel and asked what kind of provisions they took to protect the food from foreign object contamination while they were making it. She looked a little surprised and went into the back and the manager came out. I repeated the same story and showed him the nickel. The guy was genuinely apologetic, but immediately after my bringing it to his attention his first question was, "so do you want me to make you another sub or what?" I was sort of like "huh?" and said I wasn't really looking for a free handout and (aside from the metal objects inside it) my sub was fine - he was missing the point that he needed to have a little discussion with his staff about handling foreign objects (like money) over open containers of food.

Pure idiocy all around. I suppose I COULD report this to L.A. County Health, but I can't stand that agency. I suspect the manager will bring this up at his next staff meeting (assuming the same bunch of minimum-wage flunkies is still even working there whenever the next staff meeting is - or if they even have such things) and I want to write it off as just a stupid mistake by one stupid, inattentive employee, but MAN - that's a disconcerting feeling when it happens!

Maybe if it'd been one of those rare gold coins from the 1800s I wouldn't be complaining so badly...

Any suggestions on what to do? I think I should just let it go at this point and I'm not looking for any handouts, but I'm open to suggestions.

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Old 01-22-2009, 05:46 PM
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You sure this wasn't the burrito joint where Vash went?
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Old 01-22-2009, 05:49 PM
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I'd drop it--just my .05 tho
Old 01-22-2009, 05:51 PM
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My parents were dining with friends at a nice restaurant when my mom noticed two little antennae come up from between the table and wall... She then noticed that they were attached to a roach. Now, she could have screamed bloody murder and probably had the place empty out real quick and closed down, but she calmly placed something over the roach and called the wait person. They staff immediately, but quietly removed the roach. At the end of dinner, the manager came over and said that the dinner and drinks were on the house. That came to about $250.-
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Old 01-22-2009, 05:56 PM
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Quote:
Originally Posted by slodave View Post
My parents were dining with friends at a nice restaurant when my mom noticed two little antennae come up from between the table and wall... She then noticed that they were attached to a roach. Now, she could have screamed bloody murder and probably had the place empty out real quick and closed down, but she calmly placed something over the roach and called the wait person. They staff immediately, but quietly removed the roach. At the end of dinner, the manager came over and said that the dinner and drinks were on the house. That came to about $250.-
Remind me to bring a roach.
Old 01-22-2009, 06:04 PM
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Quote:
Originally Posted by milt View Post
Remind me to bring a roach.
Apparently one of their friends jokingly said that to the manager! "Oh, she does this all the time."
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Old 01-22-2009, 06:07 PM
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Remind me to bring a roach.
Beat me to it...
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Old 01-22-2009, 06:09 PM
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Be thankful it was just a nickel.

Also be thankful that you can't taste snots, spit, or any of the other things that minimum wage low life scumbags (not intended as a blanket statement) like to amuse themselves by filling your sandwich with.
Old 01-22-2009, 06:13 PM
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I had a roach crawl on my leg in a restaurant in China two weeks ago. My mother-in-law just swatted it off and we finished an otherwise good meal. No point in complaining there. Jeff, did you at least get to keep the nickel?
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Old 01-22-2009, 06:58 PM
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BE very thankful that it wasnt a used band-aid. YUP! it happened.
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Old 01-22-2009, 07:05 PM
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Originally Posted by m21sniper View Post
Also be thankful that you can't taste snots, spit, or any of the other things that minimum wage low life scumbags (not intended as a blanket statement) like to amuse themselves by filling your sandwich with.
Another 1st in my life - gag reflex just from reading.

Thank you. I'll probably prepare my own food for at least a week.
Old 01-22-2009, 07:27 PM
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a friend of mine worked at McDonalds as a kid...in the 80s...he told me one day that he and his friends used to take the happy meal plastic toys and melt them in the french fry oil when they got bored. be careful out there
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Old 01-22-2009, 07:42 PM
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McD's

Happy Meal toys in the fry vat? Child's play. You can do some cool things with hot oil. My McD's crew trainer showed me how to make a french fry boat when I was 15 ( 20 years ago). Insert one end of a frozen french fry into your mouth and suck on it a good long while. Then proceed to drop it in the fry vat. As the saliva boils off the french fry the "boat" is propelled around the vat. Band Aids cook up nice too.
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Old 01-22-2009, 07:54 PM
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Quote:
Originally Posted by SLO-BOB View Post
Another 1st in my life - gag reflex just from reading.

Thank you. I'll probably prepare my own food for at least a week.
Do yourself a favor, prepare your food for the rest of your life, or go to nice high end places.
Or at least don't ever broach this subject with waitresses or short order cooks. LOL.

It's also very wise to never send your food back or complain to the cook if you plan on ever going back again. LOL.
Old 01-22-2009, 09:33 PM
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A friend and I were in an "American" mexican food restaurant. We both ordered a garbage burrito and when they arrived my friends' had what looked to me like a small group of letters in red on the side. We were looking at it when the waitress came over to see what we were looking at and then took hers away. She came back with the manager and they apologized profusely because he found the cook had cut his hand and it was his blood on the GD thing. Thank god I hadn't started on mine. Drinks were free, but we were outta there.
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Old 01-22-2009, 09:47 PM
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I use to love eating lunch at the To Go place. One of my friends owned about 6 of them including the one in Lakewood, Tustin, and Lake Forest. He also collected Porsche's and I bought my second 911 from his brother. His brother was selling the 70 911 to buy himself a TO Go sandwich shop.

I ate there almost everyday for years when I worked in that area of Lakewood. I see how the nickle trick could happen. Not good. Your so lucky you didn't break a tooth.
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Old 01-22-2009, 10:15 PM
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Quote:
Originally Posted by Porsche-O-Phile View Post
Wife and I decided to stop at a local sub shop today (not Subway, not Quiznos, another chain - you can probably figure it out if you want TO GO).

So I order a hummus sub with a bunch of veggies and stuff on it and while I'm having lunch I take a bite and "crack!" I swear I had broken a tooth in half - something hard, unforgiving and most definitely NOT hummus in there. After getting over the initial shock I extracted a nickel (yes, a 5-cent piece) from the hummus. And thankfully it appears I didn't do any dental damage.

So (a little P.O.-ed) I went over to the girl who had made the sub and asked if she was the supervisor on duty. She said "yes" and I told her about the nickel and asked what kind of provisions they took to protect the food from foreign object contamination while they were making it. She looked a little surprised and went into the back and the manager came out. I repeated the same story and showed him the nickel. The guy was genuinely apologetic, but immediately after my bringing it to his attention his first question was, "so do you want me to make you another sub or what?" I was sort of like "huh?" and said I wasn't really looking for a free handout and (aside from the metal objects inside it) my sub was fine - he was missing the point that he needed to have a little discussion with his staff about handling foreign objects (like money) over open containers of food.

Pure idiocy all around. I suppose I COULD report this to L.A. County Health, but I can't stand that agency. I suspect the manager will bring this up at his next staff meeting (assuming the same bunch of minimum-wage flunkies is still even working there whenever the next staff meeting is - or if they even have such things) and I want to write it off as just a stupid mistake by one stupid, inattentive employee, but MAN - that's a disconcerting feeling when it happens!

Maybe if it'd been one of those rare gold coins from the 1800s I wouldn't be complaining so badly...

Any suggestions on what to do? I think I should just let it go at this point and I'm not looking for any handouts, but I'm open to suggestions.
Just curious.............heads or tails ?
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Old 01-23-2009, 12:29 PM
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Ahh yes the opportunity for me to showcase useless knowledge!

The "foreign object rule" in the law provides that if the foreign material is of a kind naturally occurring in the substance, e.g. a bone in your canned tuna, then there is no recovery. But if it is a rusty staple in the tuna that is not naturally occurring, it was inadvertently put there, so it's NEGLIGENCE, which requires a Legal DUTY, a BREACH, proximate or actual CAUSATION and most of all, DAMAGES! If you can prove it was intentional, well then you might be looking at a BATTERY which requires INTENT.

Bottom line is you don't really have any DAMAGES so I would just eat somewhere else.

DISCLAIMER: The above is not legal advice.
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Old 01-23-2009, 12:34 PM
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I"m glad your teeth are okay, POP. What in your opinion is a satisfactory result? I mean, we can all agree that NOT biting down on a nickel would have been best, but . . . . I wonder what YOUR solution would be if you were the sub shop manager. Sometimes there's just no really good solution to an accident.
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Last edited by Gogar; 01-23-2009 at 12:42 PM..
Old 01-23-2009, 12:39 PM
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Oh yeah, and MY solution?

Five cents off of your next sandwich!!!!!!!

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Last edited by Gogar; 01-23-2009 at 12:44 PM..
Old 01-23-2009, 12:40 PM
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