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-   -   Anyone else getting the 2’nd call for your extended auto warranty about to expire? (http://forums.pelicanparts.com/off-topic-discussions/464213-anyone-else-getting-2-nd-call-your-extended-auto-warranty-about-expire.html)

cl8ton 03-20-2009 10:16 PM

Anyone else getting the 2’nd call for your extended auto warranty about to expire?
 
All family and all my friends keep getting this call twice a month that starts off like:
“This is you second notice that your extended car warranty is about to expire...”

Going on for a long time now, anyone else???

tb912 03-20-2009 10:17 PM

I HATE THAT CALL!!!! I just tell them my car was born in 68 and they say they'll leave you alone. but they never do.

slodave 03-20-2009 10:20 PM

I have been getting them for about a year. There seems to be no way to get off the call/mail list.

Porsche-O-Phile 03-20-2009 10:22 PM

I've gotten it about a dozen times now for my Mercedes. Really starting to annoy the f*ck out of me. The people that set up these auto-dialers should burn in a very special corner of hell for all eternity.

Thank goodness for caller ID (I don't answer #'s I don't recognize and let it go to voice mail) but eventually I do have to check it, so it still ends up wasting time. Extremely annoying.

cl8ton 03-20-2009 10:38 PM

For the first year I would just hang up. The caller # seems to alternate between visible numbers and un-registered numbers?

Just this year I actually listened to the message to the end where they pronounce:
“Press 0 to speak to a company representative or press 1 to quite receiving this message”

Pressing 0 hangs up the phone and you can guess what pressing 1 does :)

Dantilla 03-20-2009 10:43 PM

I don't get calls, (do not call list, never bought an extended warrenty), but I used to get quite a few cards in the mail trying to sell me a warrenty. I just toss 'em out.

slodave 03-20-2009 10:46 PM

Quote:

Originally Posted by Dantilla (Post 4558055)
I don't get calls, (do not call list, never bought an extended warrenty), but I used to get quite a few cards in the mail trying to sell me a warrenty. I just toss 'em out.

I never had an extended warranty either. I tend to get into one sided arguments with the recording.

cl8ton 03-20-2009 10:50 PM

Ok, I’m seeing the pattern here…
It’s the West Coast people getting these calls :(

I have never bought a used car warranty which is bugging the $hit out of me why they are calling?

Noah930 03-20-2009 11:55 PM

Why are we b!tching? We drive cars that are 20 years old. If someone wants to sell me a warranty on this financial timebomb, I'm all for it! I'll gladly pay a grand or two for a policy that'll pick up the inevitable $15-25K rebuild.

KFC911 03-21-2009 02:16 AM

Quote:

Originally Posted by Noah930 (Post 4558084)
... I'll gladly pay a grand or two for a policy that'll pick up the inevitable $15-25K rebuild.

I could pay cash to replace anything I own (except houses), and still be ahead of the game vs. paying for ANY type of extended warranty (considering everything I've purchased over the years). You "might" win, but the odds are sure stacked against you over the long haul imo.

Porsche-O-Phile 03-21-2009 05:25 AM

I bought the warranty on my M.B. because newer cars scare the crap out of me (lots of electronics thing-a-ma-jigs in them that are insanely expensive to diagnose and replace). Most of the mechanical stuff I've done myself (brakes, oil & fluid changes, etc.) The warranty paid to replace a burned-out "auto-dimming" mirror, a faulty crank position sensor, a hood shock and I think one or two other things thus far - nothing major but still about $1,200-$1,500 worth of parts/labor, something like $600 for just the parts if I'd done it all myself. It's good for another two years and I've got another $2,500-or-so to make up in order to break even on what the warranty cost me so it's likely I'll end up considerably behind versus the purchase price of it (about $4k for 4 years). Even so, I think it's been worth having - the peace of mind is rather nice for a person who's never had a warranty (or a "newer" - as in <10 years old - car ever in his life). The thought that if something goes seriously wrong (other than a clutch) I don't have to turn any wrenches is a very nice one. Worth $4k to me.

My biggest beef was/is that the warranty does not cover clutch replacement. A new clutch on a Mercedes SLK manual is around $800, but it takes a long time to do (as clutches always do). I dread the PITA of it and having the car down for repair more than I do the cost, honestly. And I normally like fixing stuff. I just hope it doesn't decide to go anytime soon (way, way, way too busy right now!) No way I'd ever pay a shop the $2,500 or whatever obscene amount they charge for it though.

Noah930 03-21-2009 07:22 AM

Quote:

Originally Posted by KC911 (Post 4558120)
I could pay cash to replace anything I own (except houses), and still be ahead of the game vs. paying for ANY type of extended warranty (considering everything I've purchased over the years). You "might" win, but the odds are sure stacked against you over the long haul imo.

Dude, do all you guys need actual green font to understand sarcasm?

KFC911 03-21-2009 08:11 AM

Quote:

Originally Posted by Noah930 (Post 4558307)
Dude, do all you guys need actual green font to understand sarcasm?

You mean when I haven't had all of my morning coffee yet? Yes, I absolutely need the green font, and a hand popping out and smacking me upside da head wouldn't hurt either...sorry 'bout that :)

Stanley 03-21-2009 08:36 AM

I used to get this call a couple of times a month. But recently the calls have dropped off and I haven't had one in a few months. They are real annoying because it was a different number every time.

Porsche-O-Phile 03-21-2009 08:46 AM

True.

As a general rule, if it's not a # or area code you recognize, don't bother answering. Calls that are blocked (i.e. "Private Call") I never answer.

sammyg2 03-21-2009 10:09 AM

I got them all the time on my cell phone and at work. Only the toyota dealer could have had all those pieces of info.
i called toyota and pitched a beotch, they said they had nothing to do with it. BS.
I filed a complaint with the FCC and placed all mu numbers on the do-not call list. Guess what? No more calls in over a month.

Porsche_monkey 03-21-2009 11:53 AM

I get them on my cell phone monthly. And I haven't bought a new car since 1989.

Zeke 03-21-2009 12:43 PM

They just use random dialers. They have no idea what you drive but the percentages are in their favor that you have a car that will qualify. Biggest rip off yet.

I try to play along and give my name as a South East Asian, "Mr. Suk Mi Dyk."

DasBoot 03-21-2009 04:33 PM

Quote:

Originally Posted by cl8ton (Post 4558061)
I have never bought a used car warranty which is bugging the $hit out of me why they are calling?

It's called "phishing". They call everyone on their list (just like the dolts calling to "fix" your mortgage or save you from foreclosure). Telemarketing. They don't care if you have a car that just fell out of warranty or a hoop-de that runs on two cylinders. They only want to sell YOU an extended warranty...which, in turn, will be pretty much worthless.

It's telemarketing, that's all.

cl8ton 03-21-2009 06:30 PM

Guys, I listened to these calls all the way to the end of the message.
Not once did they mention a Co name or offering to sell me anything?

At the end of the call it will say press “0” to speak to a representative or “1” to quite receiving this call.

Clicking either one will just hang the phone up :confused:

DasBoot 03-21-2009 06:51 PM

Quote:

Originally Posted by cl8ton (Post 4559216)
Guys, I listened to these calls all the way to the end of the message.
Not once did they mention a Co name or offering to sell me anything?

At the end of the call it will say press “0” to speak to a representative or “1” to quite receiving this call.

Clicking either one will just hang the phone up :confused:

Could be a couple reasons...some dialers wait for a voice response at the other end (hello? hello?) before connecting to an operator. If you are picking up the phone and not saying anything (or not loud enough), you may not be getting connected.

Other scenario would be they are just farming numbers. They're "testing" to see whether your number is good (and, if so, they'll sell it to someone who'll call you to sell a mortgage). "Good" numbers are big business.

cl8ton 03-21-2009 06:55 PM

Kind of like the spam email that has the…
“Click here to unsubscribe” which all your really doing is confirming a valid email account.

Quote:

Originally Posted by DasBoot (Post 4559266)
Other scenario would be they are just farming numbers. They're "testing" to see whether your number is good (and, if so, they'll sell it to someone who'll call you to sell a mortgage). "Good" numbers are big business.


slodave 03-21-2009 06:56 PM

Not in this case. As has been said, it is only a recording. No matter what button you press or what you say, the call is terminated. The number changes and if called back, you get the "phone number is not valid" recording.

old man neri 03-21-2009 07:14 PM

FYI, this problem is not isolated to the US.

cl8ton 03-21-2009 07:20 PM

Wow, it’s over there also!
Can’t figure out the angle here, there is no sells pitch, can't speak to anyone and nothing works to get it to stop.

They are certainly spending $$$ to make the calls so where is their payoff?

DasBoot 03-21-2009 07:28 PM

Quote:

Originally Posted by slodave (Post 4559278)
Not in this case. As has been said, it is only a recording. No matter what button you press or what you say, the call is terminated. The number changes and if called back, you get the "phone number is not valid" recording.

And, by pressing that "1" or "0", you're telling the dialer that there is a living/breathing person on the other end. Bingo! Good number. Next.

Just sayin'...

DasBoot 03-21-2009 07:41 PM

Quote:

Originally Posted by slodave (Post 4559278)
The number changes and if called back, you get the "phone number is not valid" recording.

They spoof the call-back number to avoid fines/prosecution. A timeshare company spoofed the (legitimate) phone number of one of my clients. Every day, hundreds of pizzed-off grannies called to complain. The telemarketing company was using my client's number on their outbound CID.

slodave 03-21-2009 07:49 PM

Quote:

Originally Posted by DasBoot (Post 4559329)
And, by pressing that "1" or "0", you're telling the dialer that there is a living/breathing person on the other end. Bingo! Good number. Next.

Just sayin'...

Yet I have never pressed "1" or "0". This particular call also does not hang up on voicemail either.

Quote:

Originally Posted by DasBoot (Post 4559356)
They spoof the call-back number to avoid fines/prosecution. A timeshare company spoofed the (legitimate) phone number of one of my clients. Every day, hundreds of pizzed-off grannies called to complain. The telemarketing company was using my client's number on their outbound CID.

I am very aware of this. Also makes it very hard to ignore the calls.

MT930 03-21-2009 07:51 PM

Yea I get those at the office. WTF ?

cl8ton 03-31-2009 07:40 PM

Had a friend fresh back from HK tell me today this is the cell carrier’s way of using up minutes?

Wickd89 03-31-2009 07:56 PM

I get it all the time. Especially to my cell phone......

masraum 03-31-2009 08:40 PM

I get them on my cell phone, a few times a month. I usually let them go to VM.

cl8ton 03-31-2009 08:50 PM

Repeating a prior post of mine...

If you ever listened to the end of the message, there is no sales pitch, no mention of a sales
saving, no mention of a company, nuthin!

Pressing 0 to speak to an operator/ Pressing 1 to stop receiving this message does nothing but
hang up the phone!

Crap, I have received 10 of these calls since posing this thread :(

DasBoot 04-01-2009 12:34 AM

Quote:

Originally Posted by cl8ton (Post 4580040)
Crap, I have received 10 of these calls since posing this thread :(


Then stop pressing 0 or 1.

DasBoot 04-01-2009 12:37 AM

Quote:

Originally Posted by cl8ton (Post 4579916)
Had a friend fresh back from HK tell me today this is the cell carrier’s way of using up minutes?

I witnessed this practice first hand, albeit not from a cellphone company. A LEC paid clients with dialers to call a list of 800 #'s all day/night. As everyone knows, inbound 800 #'s cost the recipient. Dirty criminals is all they are.

David 04-01-2009 03:01 AM

My 14yo son got one on his cell phone!?!?!

Obviously it has nothing to do with actually owning a car, just random dialing.

legion 04-01-2009 05:31 AM

You have to make it extremely unprofitable for them to call you.

First, your goal should be to get a live person on the line. Many of these companies start out with a pre-recorded pitch.

Once you have a live person on the line, your goal then becomes to keep them on the phone for as long as possible without committing to buying anything. Keep talking and acting like you agree, but keep changing which car you want to warrant. Hopefully you will make them have to start over from the begining each time.

Them: "I'm calling in regards to your 2007 Prius, your warranty is about to expire."

You: "I don't have that car anymore, I set it on fire to collect the insurance. Can I get an extended warranty for my Honda Civic instead?"

Them: "Sure, I just need to get some information about your Honda Civic. What year is it?"

You: "I'm not sure, it's at the shop as I rear-ended a school bus. Will your warranty cover those repairs?"

Them: "No, I'm sorry. The warranty only covers mechanical failures, not accidents."

You: "All right then, can I warrant my 67 Rambler?"

onewhippedpuppy 04-01-2009 06:02 AM

Horray, I can join the club. Even if it WAS legit, I wouldn't waste my money. ANY warranty, at least in my experience, is more trouble than it's worth.

cashflyer 04-01-2009 06:23 AM

I agree with the opinion that it is a phishing scam.

Any time I receive the call on my cell, I file a complaint at FCC.GOV.
Any time I receive the call on my home phone, which is on the "do not call" list, I file a complaint at FCC.GOV.
Any time I receive the call at work, since I have previously pressed 1 to opt out, I file a complaint at FCC.GOV.

Get the idea?

juanbenae 04-01-2009 06:31 AM

i get them on a work cell that ive never used in any sort of business other than work. they always seem to come at the most inconvenient times too.


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