Outlook + Web Mail help please..
 

I have been experiencing this problem for a while and I thought it was unique to my home desk top. I just didn't bother to fix it on my desk top since I could just log on to the mailbox via the web. I just tried to configure my new HP Slate to sych up with my web mail, and it's experiencing the same problem:

I can download e-mail from the server, we'll call it mail.soukus.com

For the incoming IMAP mail, I have the server set to: mail.soukus.com
and for the outgoing mail I have it set to smtp.soukus.com

I've checked and double checked my password and I still cannot send to the server.

The same config info is on my iphone and it works just fine.

What am I doing wrong on my Windows machine running Outlooks?

Any tips to help remedy this will be greatly appreciated.

Thanks!

Sometimes simply using the servers IP address resolves it. I find that situation applies mostly to consumer broadband providers.

SMTP has a couple of advanced options, you may or may need to over ride the default port. It may or may not require SSL.

You might need to make sure it sends your password to the outgoing server. There should be a checkbox for that, or possibly one for log onto incoming server first, or something like that.

It also might want secure password auth, every server is a little bit differnet as the the settings it wants exactly, as well as how it wants your username to look, etc.

My incoming and outgoing passwords are the same, but just in case, I set the outgoing to provide my user name (e-mail address) and password. Still it no workee.

Who is your ISP?

Currrently we have ATT DSL. We live in the boonies, but prior to our move, I had Comcast. The same problem occured with Comcast cable.

As stupid as this may sound hang in with me.

Some ISP's block port 25. Both ATT and Comcast are known to do this.

http://kb.siteground.com/article/How_to_check_whether_SMTP_port_25_is_blocked.html

See if you are blocked.

I believe AT&T requires that you log onto the servers using SSL. There is an option for that within Outlook.

Well they really want you to use their servers for sending so they can monitor usage.

It's a spam prevention thing.

Some ISPs block outgoing mail. You should be using smptauth on port 589 (i think) to connect to your own external server

use port 2525. AT&T doesn't block 2525.

No dice on 589 :(

:( no workee

Is this a work server you are trying to hit?

Who controls the server you are trying to use?

Did you do a port check? Easier and quicker to determine if that's the issue rather than randomly entering alternate ports.

For outgoing SMTP (for ATT) try:

Under "advanced":
SMTP Port = 465
Check SSL

Under "servers":
Incoming & outgoing -
Check "remember password"
UNcheck "logon using secure password authentication"
Outgoing -
Check "my server requires authentication"

Personal server. I tried the port test via dos command. and it didnt work for me. it didnt like "telnet" in the command string.

This worked!!!!!!! Thank you and thanks everyone for the input! I knew you guys would get it.

It worked today but tomorrow is another day :D

it better stay working...or...or nottin'...I'm stuck with ATT out here.