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			 Somewhere in the Midwest 
			
			
		
			
				
			
			
			Join Date: Oct 2001 
				Location: In the barn! 
				
				
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				Outlook + Web Mail help please..
			 
			
			I have been experiencing this problem for a while and I thought it was unique to my home desk top.  I just didn't bother to fix it on my desk top since I could just log on to the mailbox via the web.  I just tried to configure my new HP Slate to sych up with my web mail, and it's experiencing the same problem: 
		
	
		
	
			
				I can download e-mail from the server, we'll call it mail.soukus.com For the incoming IMAP mail, I have the server set to: mail.soukus.com and for the outgoing mail I have it set to smtp.soukus.com I've checked and double checked my password and I still cannot send to the server. The same config info is on my iphone and it works just fine. What am I doing wrong on my Windows machine running Outlooks? Any tips to help remedy this will be greatly appreciated. Thanks!  | 
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			 The Unsettler 
			
			
		
			
				
			
			
								
		
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			Sometimes simply using the servers IP address resolves it.  I find that situation applies mostly to consumer broadband providers. 
		
	
		
	
			
			
		
		
		
		
		
			SMTP has a couple of advanced options, you may or may need to over ride the default port. It may or may not require SSL. 
				__________________ 
		
		
		
		
		
	
	"I want my two dollars" "Goodbye and thanks for the fish" "Proud Member and Supporter of the YWL" "Brandon Won"  | 
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			 Registered 
			
			
		
			
			
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				Location: Seattle 
				
				
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			You might need to make sure it sends your password to the outgoing server. There should be a checkbox for that, or possibly one for log onto incoming server first, or something like that. 
		
	
		
	
			
			
		
		
		
		
		
			It also might want secure password auth, every server is a little bit differnet as the the settings it wants exactly, as well as how it wants your username to look, etc. 
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	Rob 1980 SC - 2011 Tiguan - 2018 Tesla M3P  | 
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			 Somewhere in the Midwest 
			
			
		
			
				
			
			
			Join Date: Oct 2001 
				Location: In the barn! 
				
				
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			My incoming and outgoing passwords are the same, but just in case, I set the outgoing to provide my user name (e-mail address) and password. Still it no workee.
		 
		
	
		
	
			
			
		
		
		
		
		
		
		
	
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			 The Unsettler 
			
			
		
			
				
			
			
								
		
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			Who is your ISP?
		 
		
	
		
	
			
			
		
		
		
		
		
			
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	"I want my two dollars" "Goodbye and thanks for the fish" "Proud Member and Supporter of the YWL" "Brandon Won"  | 
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			 Somewhere in the Midwest 
			
			
		
			
				
			
			
			Join Date: Oct 2001 
				Location: In the barn! 
				
				
					Posts: 12,499
				 
                
				
				
				
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			Currrently we have ATT DSL.  We live in the boonies, but prior to our move, I had Comcast.  The same problem occured with Comcast cable.
		 
		
	
		
	
			
			
		
		
		
		
		
		
		
	
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			 The Unsettler 
			
			
		
			
				
			
			
								
		
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		 Quote: 
	
 Some ISP's block port 25. Both ATT and Comcast are known to do this. http://kb.siteground.com/article/How_to_check_whether_SMTP_port_25_is_blocked.html See if you are blocked. 
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	"I want my two dollars" "Goodbye and thanks for the fish" "Proud Member and Supporter of the YWL" "Brandon Won"  | 
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			 Registered 
			
			
		
			
			
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				Location: Marietta GA 
				
				
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			I believe AT&T requires that you log onto the servers using SSL.  There is an option for that within Outlook.
		 
		
	
		
	
			
			
		
		
		
		
		
			
		
		
		
		
		
	
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			 The Unsettler 
			
			
		
			
				
			
			
								
		
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		 Quote: 
	
 It's a spam prevention thing.  | 
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			 Registered 
			
			
		
			
				
			
			
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			Some ISPs block outgoing mail.  You should be using smptauth on port 589 (i think) to connect to your own external server
		 
		
	
		
	
			
			
		
		
		
		
		
			
				__________________ 
		
		
		
		
		
	
	“IN MY EXPERIENCE, SUSAN, WITHIN THEIR HEADS TOO MANY HUMANS SPEND A LOT OF TIME IN THE MIDDLE OF WARS THAT HAPPENED CENTURIES AGO.”  | 
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			 canna change law physics 
			
			
		
			
				
			
			
								
		
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			use port 2525. AT&T doesn't block 2525.
		 
		
	
		
	
			
			
		
		
		
		
		
			
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	James The pessimist complains about the wind; the optimist expects it to change; the engineer adjusts the sails.- William Arthur Ward (1921-1994) Red-beard for President, 2020  | 
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			 Somewhere in the Midwest 
			
			
		
			
				
			
			
			Join Date: Oct 2001 
				Location: In the barn! 
				
				
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			No dice on 589  
		
	
		
	
			
			
		
		
		
		
		
		
		
	
	 
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			 Somewhere in the Midwest 
			
			
		
			
				
			
			
			Join Date: Oct 2001 
				Location: In the barn! 
				
				
					Posts: 12,499
				 
                
				
				
				
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			 The Unsettler 
			
			
		
			
				
			
			
								
		
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			Is this a work server you are trying to hit? 
		
	
		
	
			
			
		
		
		
		
		
			Who controls the server you are trying to use? Did you do a port check? Easier and quicker to determine if that's the issue rather than randomly entering alternate ports. 
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	"I want my two dollars" "Goodbye and thanks for the fish" "Proud Member and Supporter of the YWL" "Brandon Won"  | 
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			 Registered 
			
			
		
			
				
			
			
			Join Date: Nov 2000 
				Location: AZ 
				
				
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			For outgoing SMTP (for ATT) try: 
		
	
		
	
			
			
		
		
		
		
		
		
		
	
	Under "advanced": SMTP Port = 465 Check SSL Under "servers": Incoming & outgoing - Check "remember password" UNcheck "logon using secure password authentication" Outgoing - Check "my server requires authentication"  | 
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			 Somewhere in the Midwest 
			
			
		
			
				
			
			
			Join Date: Oct 2001 
				Location: In the barn! 
				
				
					Posts: 12,499
				 
                
				
				
				
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Personal server.  I tried the port test via dos command. and it didnt work for me. it didnt like "telnet" in the command string.
		 
		
	
		
	
			
			
		
		
		
		
		
		
		
	
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			 Somewhere in the Midwest 
			
			
		
			
				
			
			
			Join Date: Oct 2001 
				Location: In the barn! 
				
				
					Posts: 12,499
				 
                
				
				
				
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This worked!!!!!!! Thank you and thanks everyone for the input! I knew you guys would get it.
		 
		
	
		
	
			
			
		
		
		
		
		
		
		
	
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			 abit off center 
			
			
		
			
				
			
			
								
		
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			It worked today but tomorrow is another day  
		
	
		
	
			
			
		
		
		
		
		
			 
		
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	______________________ Craig G2Performance Twinplug, head work, case savers, rockers arms, etc.  | 
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			 Somewhere in the Midwest 
			
			
		
			
				
			
			
			Join Date: Oct 2001 
				Location: In the barn! 
				
				
					Posts: 12,499
				 
                
				
				
				
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			it better stay working...or...or nottin'...I'm stuck with ATT out here.
		 
		
	
		
	
			
			
				
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