Outlook 2003 Problems

[RWebb]

another problem has surfaced from being forced to upgrade...

I upgraded from MS Outlook 2000 to 2003. It imported my Contacts.

Now when I open up a new Email I want to send, I type in part of a name as usual, but now I often find that Outlook 2003 is trying to get me to send that new Email msg to a freakin' FAX #.

Here is a sample of the Contacts list it brings up (suitably redacted to protect the guilty):


Note how the contact for "Andy" doesn't just give me an Email (SMTP) but also tries to seduce me into "faxing" my Email.

WTF?

[RWebb]

thx - let me try to get that list to pop up again and run thru all those entries to check them

[RWebb]

Originally Posted by NotaBRG

Looks like you had/have a contact for Andy with his e-mail, and another with his fax. Can those contacts be merged?

turns out that is not the problem - I did some checking and testing and the damn thing often [or always] pulls up 2 contacts for people with Email and with a business fax entry

any ideas ?

[GH85Carrera]

That is a feature, not a bug.

[RWebb]

How do I KILL their stoopid "feature"?

any ideas?

[Radioactive]

Is it your auto complete cache

Are you talking about when you start to type a name it shows previous.
If so, goto %APPDATA%\Microsoft\Outlook delete or ren outlook.nk2

Or give more detail

[RWebb]

deleting the file you mentioned (under the ...\Roaming\... subdir) did nothing to change the behavior

I start a new Email message & in the To: field type part of the name - hit the Send button ...

and what I see is a fax AND an Email send address address

why can't the stoopid damn program figure out that no one wants to send an Email to a fax #?

[Radioactive]

I tried to duplicate your problem.

Yep. Sure enough you are correct. I never noticed that before, probably because I never fax anybody.

The Mickey Mouse way to fix it would to be to prefix the fax number with a letter or the word Fax in the number field to make the number invalid to Outlook.

You could get a 3rd party app but that costs money.

Let me see what else I can find.