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Registered
Join Date: Dec 2002
Location: Dahlonega , Georgia
Posts: 14,553
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I love doing business with Pelican
I have bought many parts over the years and have never been disappointed. This past week was no exception. On sunday I placed an internet order for some front and rear lenses along with the seals to go with them. I received the normal prompt update via email letting me know the status of my order. It was shipped on Tuesday and arrived today. Perfectly packed and ALL items arrived. Pelican has yet to let me down. Keep up the good work.
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2002 Boxster S . Arctic silver + black top/int. Jake Raby 3.6 SS engine " the beast ". GT3 front bumper, GT3 side skirts and GT3 TEK rear diffuser. 1999 996 C4 coupe black/grey with FSI 3.8 engine . Rear diffuser , front spoiler lip with ducktail spoiler . |
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unindicted co-conspirator
Join Date: Jul 2007
Location: Fresno, CA
Posts: 1,660
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+1 MILLION
I also like that they follow up after a week or so to make sure you are happy with the order Also never been let down - thanks
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'03 996 - sport exhaust, sport seats, M030 sport suspension, stability control, IMS Solution ‘86 928S3 - barn find project car |
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The Puff.
Join Date: Sep 2007
Location: U.S. Navy
Posts: 1,290
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Quote:
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'70 CT1B '11 GTS 300 Super Last edited by Mr.Puff; 09-09-2011 at 11:11 PM.. |
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Registered
Join Date: Jan 2002
Location: Long Beach CA, the sewer by the sea.
Posts: 37,599
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I never got any jellybeans.
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19 years and 17k posts...
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I purchased parts from Pelican from 2002-2010, when I sold Helga and I was never disappointed.
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Art Zasadny 1974 Porsche 911 Targa "Helga" (Sold, back home in Germany) Learning the bass guitar Driving Ford company cars now... www.ford.com |
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Hi
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I placed a small order online and in the comment section I asked for some jelly beans. My parts arrived on time but was disappoint when I noticed the jelly beans were not there. Oh well, I thought maybe my order was so small that it didn't warrant jelly beans. Fast forward a week or so, low and behold in the mail was a small package from Pelican Parts, I opened it up and there they were !! Two small containers of jelly beans !! I was so jazzed.
Sometime its the small details that can make a company great.
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"A good sense of humor is the best thing to have in your toolbox when working on these cars." Quote by Charles Freeborn, Pelican. |
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Canucks Fan
Join Date: Jan 2009
Location: Vancouver B.C. Canada
Posts: 2,214
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it is the small stuff, like Wayne signing my 101 Boxster book
not really important but a cool touch
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From the Deep Dark Jungle |
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Canucks Fan
Join Date: Jan 2009
Location: Vancouver B.C. Canada
Posts: 2,214
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Quote:
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From the Deep Dark Jungle |
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83 911 Production Cab #10
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Quote:
Still got the can and sniff it once a while... They were so good ![]()
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Who Will Live... Will See ![]() ![]() ![]() 83 911 Production Cab #10, Slightly Modified: Unslanted, 3.2, PMO EFI, TECgt, CE 911 CAM Sync / Pulley / Wires, SSI, Dansk Sport 2/2, 17" Euromeister, CKO GT3 Seats, Going SOK Super Charger |
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Retired Member
Join Date: Sep 2005
Location: Guelph Ontario
Posts: 2,487
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I think it depends which warehouse the parts come from. I get great service all the time however the past 3 orders no stickers, or jelly beans. Must be the strong Canadian dollar.
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80 911 SC sold 17 Tahoe 07 Z06 Corvette ![]() |
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Detached Member
Join Date: May 2003
Location: southern California
Posts: 26,964
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I ordered something a while back like early on a Monday morning and it was at my house on Tuesday. I live in the LA area, but still pretty cool.
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Hugh |
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unindicted co-conspirator
Join Date: Jul 2007
Location: Fresno, CA
Posts: 1,660
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i've never received any jelly beans on any of my orders, now i'm feeling left out
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'03 996 - sport exhaust, sport seats, M030 sport suspension, stability control, IMS Solution ‘86 928S3 - barn find project car |
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Registered
Join Date: Apr 2001
Location: Linn County, Oregon
Posts: 48,484
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I always found Pelican customer service to be top notch...once, a rubber part I ordered had a tear. I called...new one shipped right away, with instruction to not bother sending in the torn one.
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"Now, to put a water-cooled engine in the rear and to have a radiator in the front, that's not very intelligent." -Ferry Porsche (PANO, Oct. '73) (I, Paul D. have loved this quote since 1973. It will remain as long as I post here.) |
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Registered
Join Date: Aug 2006
Location: SoFLA
Posts: 5,536
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I order 99.9% of my purchases on-line (Porsche and non-Porsche) and cannot tell you how many times I have to e-mail or call a retailer for tracking #'s or updates. I won't even get into subjects such as drop-shipments and credit card holds... ![]() You should train other on-line retailers as to how it's done. |
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Did you get the memo?
Join Date: Mar 2003
Location: Wichita, KS
Posts: 32,108
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Ditto to all comments, I don't even consider ordering Porsche parts from any other suppliers.
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meister member
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Pelican is so good that even Porsche dealerships order from them. I have seen it with my own eyes.
Speedy ![]()
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1983 944 guards red with 16" Fuchs, Host of Wisconsin area timing/ balance shaft belt tensioning party 1987 944S Purchased from Legion. Corvette LT-1 V-8 conversion with Mega Squirt II Check on progress ---> www.porschehybrids.com/gallery/speedracing944 Favorite Road = www.tailofthedragon.com 318 turns in 11 miles (11 min 20 sec best run) |
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Registered
Join Date: Feb 2005
Location: Canada
Posts: 1,213
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Great company, great forums, great service.
Five out of six orders were done perfectly and Pelican did a great job fixing the issues on the one order with problems.
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1972 911T targa |
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Registered
Join Date: Apr 2006
Location: Tampa
Posts: 1,450
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I've bought a Bunch of Parts - never a problem. I don't do anything on-line, I like to talk to Glenn @ ext 240, he knows porsches - not just an order taker
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