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nostatic 03-20-2012 09:56 PM

want a job? Give me your password...
 
Interesting...

Job seekers getting asked for Facebook passwords - BusinessWeek

When Justin Bassett interviewed for a new job, he expected the usual questions about experience and references. So he was astonished when the interviewer asked for something else: his Facebook username and password.

Bassett, a New York City statistician, had just finished answering a few character questions when the interviewer turned to her computer to search for his Facebook page. But she couldn't see his private profile. She turned back and asked him to hand over his login information.

Bassett refused and withdrew his application, saying he didn't want to work for a company that would seek such personal information. But as the job market steadily improves, other job candidates are confronting the same question from prospective employers, and some of them cannot afford to say no.

In their efforts to vet applicants, some companies and government agencies are going beyond merely glancing at a person's social networking profiles and instead asking to log in as the user to have a look around.

"It's akin to requiring someone's house keys," said Orin Kerr, a George Washington University law professor and former federal prosecutor who calls it "an egregious privacy violation."

Questions have been raised about the legality of the practice, which is also the focus of proposed legislation in Illinois and Maryland that would forbid public agencies from asking for access to social networks.

Since the rise of social networking, it has become common for managers to review publically available Facebook profiles, Twitter accounts and other sites to learn more about job candidates. But many users, especially on Facebook, have their profiles set to private, making them available only to selected people or certain networks.

Companies that don't ask for passwords have taken other steps -- such as asking applicants to friend human resource managers or to log in to a company computer during an interview. Once employed, some workers have been required to sign non-disparagement agreements that ban them from talking negatively about an employer on social media.

Asking for a candidate's password is more prevalent among public agencies, especially those seeking to fill law enforcement positions such as police officers or 911 dispatchers.

Back in 2010, Robert Collins was returning to his job as a security guard at the Maryland Department of Public Safety and Correctional Services after taking a leave following his mother's death. During a reinstatement interview, he was asked for his login and password, purportedly so the agency could check for any gang affiliations. He was stunned by the request but complied.

"I needed my job to feed my family. I had to," he recalled,

After the ACLU complained about the practice, the agency amended its policy, asking instead for job applicants to log in during interviews.

"To me, that's still invasive. I can appreciate the desire to learn more about the applicant, but it's still a violation of people's personal privacy," said Collins, whose case inspired Maryland's legislation.

Until last year, the city of Bozeman, Mont., had a long-standing policy of asking job applicants for passwords to their email addresses, social-networking websites and other online accounts.

And since 2006, the McLean County, Ill., sheriff's office has been one of several Illinois sheriff's departments that ask applicants to sign into social media sites to be screened.

Chief Deputy Rusty Thomas defended the practice, saying applicants have a right to refuse. But no one has ever done so. Thomas said that "speaks well of the people we have apply."

When asked what sort of material would jeopardize job prospects, Thomas said "it depends on the situation" but could include "inappropriate pictures or relationships with people who are underage, illegal behavior."

In Spotsylvania County, Va., the sheriff's department asks applicants to friend background investigators for jobs at the 911 dispatch center and for law enforcement positions.

"In the past, we've talked to friends and neighbors, but a lot of times we found that applicants interact more through social media sites than they do with real friends," said Capt. Mike Harvey. "Their virtual friends will know more about them than a person living 30 yards away from them."

Harvey said investigators look for any "derogatory" behavior that could damage the agency's reputation.

E. Chandlee Bryan, a career coach and co-author of the book "The Twitter Job Search Guide," said job seekers should always be aware of what's on their social media sites and assume someone is going to look at it.

Bryan said she is troubled by companies asking for logins, but she feels it's not a violation if an employer asks to see a Facebook profile through a friend request. And she's not troubled by non-disparagement agreements.

"I think that when you work for a company, they are essentially supporting you in exchange for your work. I think if you're dissatisfied, you should go to them and not on a social media site," she said.

More companies are also using third-party applications to scour Facebook profiles, Bryan said. One app called BeKnown can sometimes access personal profiles, short of wall messages, if a job seeker allows it.

Sears is one of the companies using apps. An applicant has the option of logging into the Sears job site through Facebook by allowing a third-party application to draw information from the profile, such as friend lists.

Sears Holdings Inc. spokeswoman Kim Freely said using a Facebook profile to apply allows Sears to be updated on the applicant's work history.

The company assumes "that people keep their social profiles updated to the minute, which allows us to consider them for other jobs in the future or for ones that they may not realize are available currently," she said.

Giving out Facebook login information violates the social network's terms of service. But those terms have no real legal weight, and experts say the legality of asking for such information remains murky.

The Department of Justice regards it as a federal crime to enter a social networking site in violation of the terms of service, but during recent congressional testimony, the agency said such violations would not be prosecuted.

But Lori Andrews, law professor at IIT Chicago-Kent College of Law specializing in Internet privacy, is concerned about the pressure placed on applicants, even if they voluntarily provide access to social sites.

"Volunteering is coercion if you need a job," Andrews said.

Neither Facebook nor Twitter responded to repeated requests for comment.

In New York, Bassett considered himself lucky that he was able to turn down the consulting gig at a lobbying firm.

"I think asking for account login credentials is regressive," he said. "If you need to put food on the table for your three kids, you can't afford to stand up for your belief."

trekkor 03-20-2012 10:09 PM

I remember when I was looking a for job many years ago.

The interviewer would come to my house, look through my stuff, look and my photo albums, talk to all my friends and see what kind of music and hobbies I liked...

Oh, wait. No...


KT

HHI944 03-20-2012 10:19 PM

Quote:

Originally Posted by trekkor (Post 6636898)
I remember when I was looking a for job many years ago.

The interviewer would come to my house, look through my stuff, look and my photo albums, talk to all my friends and see what kind of music and hobbies I liked...

Oh, wait. No...


KT

Ummm, I literally did have an interviewer do all these things and more...

Rick Lee 03-20-2012 10:21 PM

Why does anyone put up with this? I'd have a hard time not telling someone to eff off if they said that was a condition of employment. If they're that nosy about your personal, non-work stuff, imagine what an Orwellian police state atmosphere you'll face at the office.

trekkor 03-20-2012 10:39 PM

I think we'll see some sort of lawsuit on this.
After that, employers will no longer do this.


KT

Aurel 03-20-2012 10:40 PM

And what if one does not have a facebook page?

aigel 03-21-2012 12:52 AM

I have never understood why you'd sign up to a site that requires your real name to engage in personal social networking and general shooting the breeze / BSing. And then people get all upset about their "privacy"? Do folks realize that a corporation has full access to your data and that those user agreements can change quickly? Just look at the monster Google has become.

G

Porsche-O-Phile 03-21-2012 06:22 AM

It's so nice to see corporate America self-policing, following the example of banks and political leaders.

I am ardently anti-union and pro-free market, but this is way, way out of line.

It's also one reason I'm very glad I don't use Facebook or similar attention whore sites. I've said for years there's very little upside to such things and a whole lot of potential downside - here's more proof.

Rot 911 03-21-2012 06:25 AM

I require all of my clients (I'm an attorney) to confirm me as a friend on their Facebook page for as long as I represent them. I want to make sure they don't have anything on there that might hurt their case. I also check out the Facebook pages of the opposing parties and their attorneys. It is amazing the number of useful things I find.

masraum 03-21-2012 06:32 AM

Wow, that's insane. I'm not active on FB, but I do have a login where I have a few family members, a couple of HS buddies and a bunch of work contacts for networking purposes. I don't have anything to hide on FB, but an employer could kiss my arse if they wanted to see my login or get my credentials unless it was some sort of govt job that was going to involve clearances or something.

cashflyer 03-21-2012 06:37 AM

Another thread full of reasons that I have no Facebook, Myspace, or other social media websites. Pelican is probably incriminating enough.

I limit my social networking to standing around the bonfire with friends and beer.

Jim Richards 03-21-2012 07:47 AM

Wow. When the going gets wierd...

Seahawk 03-21-2012 07:53 AM

I know it is not apples to apples, but I had to submit to background checks, polygraphs, pee tests, submit financial statements, etc. to become and remain a government employee and hold a clearance.

But this is creepy to me, not something as a business owner I would ever ask for.

A friend of mine always walks people he interviews for a job to their car after the interview is complete. He feels he learns more about the person by looking at how they treat their car than any other interview question.

Zeke 03-21-2012 07:54 AM

Quote:

Originally Posted by Aurel (Post 6636929)
And what if one does not have a facebook page?

You get the job.

cstreit 03-21-2012 07:57 AM

I read this one yesterday too. I think I'd had them the wrong password and then sue them for attempted hacking. Complete invasion of privacy.

I understand asking someone to sign and agree to a social media policy, essentially stating you will be comment or discuss company business on a social media site... ...but asking for this information is over the top. I MIGHT even go as far as to sit down and allow them to review my basic posting as you DO become a public respresentative of the company (remember THAT when posting on PARF!) but a password is there for a reason right?

...and email? Fuggedaboutit!

Gogar 03-21-2012 08:05 AM

Milt is right.

It's a trick question.

If you answer that you don't have a Facebook page you're hired on the spot.

Groesbeck Hurricane 03-21-2012 08:06 AM

Getting a security clearance for Government work, yep, give it up so they can research on you. I had to go through lots to get my clearances. Tonnes of forms as well.

Kurt's point is very good. Keeps a tab on someone he is attempting to assist.

Maybe once convicted the courts should have access to your social networking? Just wondering aloud.

Your employer/prospective employer???? This seems a bit invasive!

And what about those of us who do not have a social networking provider? Do I have to give access to Pelican? E-Mail accounts? Bank statements?

asphaltgambler 03-21-2012 08:08 AM

Quote:

Originally Posted by Rick Lee (Post 6636912)
Why does anyone put up with this? I'd have a hard time not telling someone to eff off if they said that was a condition of employment. If they're that nosy about your personal, non-work stuff, imagine what an Orwellian police state atmosphere you'll face at the office.

Rick I agree completely, but see above:..........."I needed my job to feed my family. I had to," he recalled

On how this can boil down to basics, it's an employers market. period. If you won't do this there are prolly 100 people who will standing in line right behind you. Ask me how I know:(

Tervuren 03-21-2012 08:09 AM

Quote:

Originally Posted by Rot 911 (Post 6637286)
I require all of my clients (I'm an attorney) to confirm me as a friend on their Facebook page for as long as I represent them. I want to make sure they don't have anything on there that might hurt their case. I also check out the Facebook pages of the opposing parties and their attorneys. It is amazing the number of useful things I find.

Even if you are on someone's friend list, they can still post things only to specific groups.

I have my friends grouped by where I know them from, or common interests. Mainly they fall into four groups - people who race close bodied cars(NASCAR, ALMS, etc), people who race open wheel, or karts, people I know outside of racing, and people I only know online.

Not everyone would care about a post I make related to racing, so often, motor sport related posts I make are only seen by those in motor sport. Getting on my friend's list as an employer, would only get you part of what I post.

Even then, I do filter most of what I post, even if only one person has permission to see it. Once on the net, anyone that sees it can copy it, and spread it around. Never put anything online you wouldn't want the world to see, even if post it to a limited audience, it can still find its way out there.

My employer's network monitor track's FB logins, if I log in on a work computer, they can log into my account using the network monitor software if they wanted to. As per the above, there isn't anything on my FB that has to be secret, so its not an issue for me.

People with constant emotional explosions with their FB status, generally do not make good employees.

KaptKaos 03-21-2012 08:13 AM

Not uncommon or unusual unfortunately.

As a business owner, how would you feel if you lost a big deal because of the content on a sales rep's facebook page? There are more scenarios, but social media is not good for most of us.

Dottore 03-21-2012 08:13 AM

Quote:

Originally Posted by Gogar (Post 6637474)
Milt is right.

It's a trick question.

If you answer that you don't have a Facebook page you're hired on the spot.

That was my thought. Perhaps they just don't want employees who spend all their time on FB.

Wait till they start asking fo Pelican post counts....

Joeaksa 03-21-2012 08:17 AM

Quote:

Originally Posted by Rot 911 (Post 6637286)
I require all of my clients (I'm an attorney) to confirm me as a friend on their Facebook page for as long as I represent them. I want to make sure they don't have anything on there that might hurt their case. I also check out the Facebook pages of the opposing parties and their attorneys. It is amazing the number of useful things I find.

Agreed and you can find some of the strangest things on FB and other sites. People sometimes post there like its just them and their closest friends, when its millions of people... and they often shoot themselves in the foot right there out in the open.

Rick Lee 03-21-2012 08:18 AM

Quote:

Originally Posted by KaptKaos (Post 6637495)
Not uncommon or unusual unfortunately.

As a business owner, how would you feel if you lost a big deal because of the content on a sales rep's facebook page? There are more scenarios, but social media is not good for most of us.

Most sales reps have just as much incentive as the boss to not lose deals. At my company we're supposed to do FB and Twitter because all of of our clients do too and we need to know what they're doing and pass best practices along to them. I keep business mostly out of my FB usage and I don't do Twitter at all. But I'd be out of a job if I couldn't speak intelligently about both. And since my boss is a FB friend, his would be the first call I got if I put something inappropriate on there that clients could see.

Zeke 03-21-2012 08:31 AM

Quote:

Originally Posted by Gogar (Post 6637474)
Milt is right.

It's a trick question.

If you answer that you don't have a Facebook page you're hired on the spot.

Quote:

Originally Posted by Dottore (Post 6637497)
That was my thought. Perhaps they just don't want employees who spend all their time on FB.

Wait till they start asking fo Pelican post counts....

I posted that in half jest. Unless you have a really unusual name there's bound to be several people with the same name. Now you have to prove one of them is not you. I'm sure the pics help, but not all have a portrait or a pic.

Years back there was an Argentinian with my same name that was a famous motocross rider. He came up on Google. My last name is very German! But the amount of Milts with my last name in this country are somewhat numerous. And yet I meet a Milt about once every 5 years — if that.

I'll have to check Linkedin.

krystar 03-21-2012 08:33 AM

i'm sorry but if someone i interviewed actually gave me their facebook password, i'd reject them on the spot. if the candidate is that easily coaxed into giving out security profiles, i do NOT want them as part of my team.

nostatic 03-21-2012 08:35 AM

Beyond privacy concerns, the big cultural issue at play is the increased blurring of work and play. There was a time when your job and the rest of your life were very separate beyond perhaps socializing with some of your co-workers. Now with work-issued phones, computers, multiple email accounts (I have half a dozen), social media (some of it for professional networking, some personal), etc it can be almost impossible to distinguish for some people.

I have submitted to govt intrusion into my life, but that was my choice in getting a clearance as part of my work. I get that. My employer however has done nothing of the sort. While I understand the "risk management" from an employer standpoint, do they really deserve that much leverage into your life?

It is easy to say, "just don't use Facebook," but much harder in reality for current generations to actually follow through. The digital and analogs lives are totally intertwined. In a perfect world an employer should only care if/when something impacts an employee's performance. And frankly some companies encourage FB use as there can be significant upsides (better communication across departments, easier to follow the competition and events, etc). It isn't as clear cut as some of you guys think.

ossiblue 03-21-2012 08:59 AM

There are some serious points of difference here with regard to access to private social information. There are, in my mind, some legitimate reasons for a request such as posted:

ROT 911 is a lawyer and is bound by attorney-client relationship to keep all information confidential, yet he need access to every shred of information--positive or negative--to best assist his client and to prevent them from hurting their own case.

Government employment often requires deep background checks and one could expect a such a request from a government source.

However, the above story is about a private company that is not the employer but only a possible employer. There is no obligation to keep anything they find confidential and no obligation to hire you after you've given up your personal security information. Accessing the publicly available Facebook material is legitimate, but this goes beyond reason, IMO, and to tacitly hold your future in the balance (job) if you don't comply is blackmail. Perhaps a question during the interview such as, "Would you be willing to give the company your security information to access your social media if you are hired?" would suffice.

jyl 03-21-2012 09:18 AM

I have a friend who is very active on FB, posts constantly on political stuff. I think that has hurt his job search.

Treat your FB postings as if your mother, your boss, and your worst enemy were reading them. Create a different identity if you feel the need to do otherwise.

I would not give FB access to a prospective employer. That said, the applicant may not have a choice.

lane912 03-21-2012 11:38 AM

we use allot of contractors where i work. mostly as AV tech setting up projectors and lights and such.
month or so ago a contractor posted a rant on FB about a bad day he had here but didn't name where he had the bad day at work. a friend of his who also works here joined in on the rant and made several remarks defaming the workplace. He was drunk and forgot that the two of them were "friends "with a good number of the staff that did not like the remarks that where made.
he has not been called for a gig since-

72doug2,2S 03-21-2012 11:58 AM

Quote:

Originally Posted by ossiblue (Post 6637629)
"Would you be willing to give the company your security information to access your social media if you are hired?" would suffice.

+1 for me. Why not suggest if hired I will allow you my password for a certain time period. If you find anything you do not like you can renege.

Brando 03-21-2012 12:34 PM

I think this really depends on where you go for work. For instance with my company, we have a strict adherence to 'Core Values' as part of our culture. We're encouraged to see what's publicly available on a prospect but we are strictly forbidden from requesting direct access.

What a person posts on their Social Media outlets can directly affect the employer of said person. Especially if other clients/prospective clients see that person as a Representative of your company.

stealthn 03-21-2012 06:24 PM

Really, this is a concern? You are freely giving away all your privacy on the internet anyway, facebook is a huge contributor to it so give it up, why not. Why even ask just use an app from another site with API ties and get in and mine the data, but that's too much work.

It's funny what people will take a stand on; stores are tracking you, know what you buy target things specifically for you, Google tracks everything you ever searched on, twitter is now selling all your tweets, police now have the right to search you phone calls, photos, text with no warrant, now the latest thing coming; automatic price changes based on facial recognition. Think about that, how much profiling and stereo typing will there be based on your face, an items' price will change....

I was speaking with someone at Cisco and they said the interview process takes about 3 months, unless you have a facebook account, then it takes about 6 months. Same at Microsoft, etc. etc....


Bob

mjohnson 03-21-2012 06:31 PM

I do most of the stuff lots of people would associate with my geographic location. I've shown them my bank records. I've had to explain large cash transactions. I have to tell them about a speeding ticket. I have to submit to the hocus-pocus make believe world of polygraphs. I make that choice willingly as a condition of employment associated with the nuclear deterrent and national defense.

They've never asked for my Facebook login, which I check from work now and then. I guess they have it already? Following the work computer rules of "nothing your boss, wife, kids, senator (for us gov't leaches), CNN (again...), mother or priest would be bothered with" there's not a problem anyway.

That "normal world" industries pull that crap -- they're setting the expectation that everyone is guilty and has something to hide. We have legal means to handle libel and slander. The internet might make the damage/backsplash of such things quicker and stronger but really...

It's a buyer's market for meat/labor/employees out there. Sucks to be the meat.

Superman 03-21-2012 09:34 PM

I'm a Labor Relations/HR kinda professional. Not only would I refuse to allow this level of personal intrusion, as an employer representative I would refuse to ASK prospective employees for this access. Generally speaking, employers already have access to sufficient personal information in order to make a hiring decision.

Yes, I was happy to be fingerprinted for a job requiring security clearance, and was happy to discover that the FBI, FAA and Homeland Security considers me to be one of the good guys. And I would submit to that again.

But in most employment situations, email access and Facebook passwords and cavity searches are......danger signals. Danger, Will Robinson, Danger!

varmint 03-21-2012 10:13 PM

if you Facebook from a work computer the admins/your boss already know your password. they see everything you do.

Rick Lee 03-21-2012 10:18 PM

Quote:

Originally Posted by varmint (Post 6639185)
if you Facebook from a work computer the admins/your boss already know your password. they see everything you do.

I doubt it. My tech support folks always have to ask permission to remote into my machine. I'd be more than happy to have them do it without bothering me. When I've been unable to get a password to work, they are only able to help by resetting it, not retrieving it. When I have to mail my laptop in for repair, they always ask me to send them all my passwords beforehand and also print them out and enclose with laptop. I'm sure there are ways of shutting me down and retrieving things I've typed if they really, really had to. But it's not a trivial matter for them to watch me without my cooperation. Besides, we sub tech support out to a contractor. They really need their hands held when working on our machines.

BK911 03-22-2012 05:28 AM

I have no problem with it.
Doesnt the potential employer have the right to do a thorough investigation?
Background checks only tell so much. If you are dumb enough to post incriminating stuff on facebook, I dont want you working for me.
If you have a problem with it, go to the next job.

Tervuren 03-22-2012 05:29 AM

Quote:

Originally Posted by Rick Lee (Post 6639189)
I doubt it. My tech support folks always have to ask permission to remote into my machine. I'd be more than happy to have them do it without bothering me. When I've been unable to get a password to work, they are only able to help by resetting it, not retrieving it. When I have to mail my laptop in for repair, they always ask me to send them all my passwords beforehand and also print them out and enclose with laptop. I'm sure there are ways of shutting me down and retrieving things I've typed if they really, really had to. But it's not a trivial matter for them to watch me without my cooperation. Besides, we sub tech support out to a contractor. They really need their hands held when working on our machines.

If I log onto to face book from a work computer, the login info is kept, the network admin immediately has that info. Its not a matter of tracking every keystroke, its specifically monitoring face book log ins.

asphaltgambler 03-22-2012 05:52 AM

In a recent face-to-face interview one of the 'personal items' of info I offered up was that I am not a member of OR have a public profile on any social networking site. I DO have a minimal profile on LinkdIn for business as well as here and one other car hobby related site. That's it.

I then told them if they had any doubts or questions....feel free to google me...............................

They were 'surprised'...........in a good way.

flipper35 03-23-2012 11:32 AM

Looks like they may not be able to ask for much longer.

Facebook says it may sue employers who demand job applicants' passwords


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