ORDER SHIPPED - Funny Customer Appreciation Letter.‏

[Rusty Heap]

If you have a small business, you too could use this awesomely funny "your order has been shipped" email notification. Cracked me up........







Good news to our Favorite customer DAVID!

Your recently bought aquarium supplies have been carefully picked from Marine Depot's shelves like delicate berries and placed into a wicker basket lined with unicorn fur. With the grace of a ballerina, we tiptoed them to our packing station where Santa's Elves—who work with us during their off-season—prepared your order for shipment.

Your products were methodically placed in each box using techniques taught to us by a former Tetris World Champion. Using a pair of tweezers, we placed hundreds of packing peanuts one-by-one into every nook and cranny to ensure safe transport. We are proud to share with you that our packing peanuts are reusable, recyclable, biodegradable and made using 100% recycled content. They also do not trigger peanut allergies. Eat your heart out, Mr. Peanut.




Saying goodbye to such sought-after products is always gut-wrenching. That is why we offer employees unlimited handkerchiefs as a part of our generous benefits package. As your order was whisked away at light speed down our assembly line into the loving arms of the shipping courier, our warehouse elves, with tears in their eyes, joined hands and whispered, "Jábba sô kalîk qonay." We don't speak Elvish ourselves, but they tell us the rough translation is "May these supplies bring stability and success to the aquarium and its owner." Wow, we are getting a little choked up ourselves now. Thanks, elves.

As the delivery truck pulled away from our warehouse dock, a rare double rainbow appeared overhead. That's when we knew the products we had raised since they were mere hatchlings were on their way to a better home. Please take care of them and, we promise, they will take care of you.


With sincere appreciation,

The MarineDepot.com Family

[bkreigsr]

pretty cool - they actually have a Tetris champ who works with actual tetras?
Bill K

[porsche4life]

Ill have to dig up a MooseJaw email. Anything from them is pretty epic...

[Rusty Heap]

WTF, where are all my Elf tweezer placed shipping peanuts????????????


I will give Marine Depot dot Com great customer service credit though, included was a hand written note thanking me for my business..........that's way above and beyond what I call "good"........I mean how many shipped orders have YOU gotten with a hand written note............I put them in an EXCEPTIONAL class of marine aquarium web source of goods...........even if I did get screwed on the Elf'd up packing peanuts.


Marine Depot

[vash]

no sticker?

[ErVikingo]

I might use that when I start shipping the parts I'll be selling. That is cool!

[vash]

cool notification.

i'd be damn happy to even get some correspondence after they get my credit card number..

[Baz]

Hey Dave....thanks for sharing! I never get tired of observing (and learning from) other businesses thinking outside the box regarding customer service.

Good stuff!

[pitargue]

Over at calguns.net, there's a tradition of adding "special instructions" on orders asking for a drawing of a monkey fighting a shark on the box. Many companies have complied! Sorry, too lazy to find a link of the various artwork.

[aigel]

Pretty lame IMHO. I am usually easily amused, but that wasn't terribly funny. Maybe I am becoming a curmudgeon and have to post in the geriatric threads instead?

G

[mossguy]

Originally Posted by aigel

Pretty lame IMHO. I am usually easily amused, but that wasn't terribly funny. Maybe I am becoming a curmudgeon and have to post in the geriatric threads instead?

G

Grumpus!