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Join Date: Apr 2011
Location: Stockholm, Sweden
Posts: 146
Garage
PBI tracking?

Over the years ive bought alot of stuff from companies in the US and never once has there been a problem. This time the company used a service from pitney and bowes international, the package was picked up in the US by fedex, that cant find the pbi tracknumber provided in their database? The tracking history on ebay sais devlivery atempted 4 times over the last few days, ofc during buisness hours when no one is home......they dont call me, they dont leava a note??? So who the hell has my package, i cant find info anywhere about what company that delivers for pbi in Sweden? Ive worked the shipping industry and ive never heard of such crappy service and on top of that pbi prechagers you for customs which sucks as you often get packages through customs without paying anything!!!

To clarify pbi in this case is the ebay global shipping program, did some searching and i cant find a single case of someone being happy with the service, just about 4 million posts from pissed of ppl complaining about it.


Last edited by hightuned; 10-21-2013 at 09:32 AM..
Old 10-21-2013, 08:20 AM
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john70t's Avatar
 
Join Date: Aug 2001
Location: midwest
Posts: 39,912
Call the seller. They should have a tracking number.
Seller--->Fedex--->PBI--->Your house.

You have paid, but still haven't received.

Sweden
Pitney Bowes Sweden

Address:
Pitney Bowes Svenska AB
PO Box 408
S-191 24 Sollentuna
Stockholm SE19149
Sweden
Telephone: 46-8-734 17 00
Fax: 46-8-272-072
Website: Pitney Bowes Sverige / Frankering, kuvertering, adressering och lösningar för dokumenthantering

Pitney Bowes Software Sweden
Address:
Pitney Bowes Software Ltd
Gustavslundsvägen 147, 2 tr
167 51 Bromma
Sweden
Telephone: +46.8578.771.10
Fax: +46.8578.771.65
Email: pbsoftware.sweden@pb.com
Old 10-21-2013, 05:02 PM
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Registered User
 
Join Date: Apr 2011
Location: Stockholm, Sweden
Posts: 146
Garage
The shipper was very helpful and gave me their fedex number but they trail ended at the global shipping hub, why dont ebay let you know who is delivering the package? Finnaly got hold of the delivery company, one ever never heard of before and ill have to pick my package up at a post office. Lesson learned, ill try to aviod buying something from a seller using ebay global shipping agian.

Old 10-22-2013, 08:59 AM
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