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A930Rocket's Avatar
 
Join Date: Oct 2003
Location: Mount Pleasant, South Carolina
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Roku connection question...

We bought a Roku to try something different, but I'm having problems setting it up, or rather connecting to the internet.

I found my wireless router and input the password. It then connects to the wireless network, but will not connect to the local network (which then connects to the internet).

We have AT&T and are using their router.

I've been to the Roku website, but it's about as helpful as a kick in the nuts.

The set up is simple, but how can I get to the next step?


Last edited by A930Rocket; 11-16-2013 at 07:03 PM..
Old 11-16-2013, 06:48 PM
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I have a couple of these things. how about the reset button in the back of it? mine have been completely straight forward. after connecting to the internet, it auto connects locally. do you have a separate password for your local?
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Old 11-16-2013, 06:53 PM
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AT&T, DSL?

First try connecting Roku to router with ethernet (bypass wireless) cable and see what you get.

If no go check firewall level on router, if set to strict policy try lowering or checking to make sure SSL, port 443 is open. I doubt it's closed as you would have had issues with other devices / services but hey, you never know.
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Old 11-16-2013, 07:06 PM
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Yes, AT&T DSL.

With this Roku 1, all I have is RCA jacks and HDMI ports to connect to. No ethernet port.

Every laptop in the house works great.

Quote:
Originally Posted by stomachmonkey View Post
AT&T, DSL?

First try connecting Roku to router with ethernet (bypass wireless) cable and see what you get.

If no go check firewall level on router, if set to strict policy try lowering or checking to make sure SSL, port 443 is open. I doubt it's closed as you would have had issues with other devices / services but hey, you never know.
Old 11-16-2013, 07:15 PM
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We have just one password to connect to it. Reset button did nothing.

Quote:
Originally Posted by Embraer View Post
I have a couple of these things. how about the reset button in the back of it? mine have been completely straight forward. after connecting to the internet, it auto connects locally. do you have a separate password for your local?
Old 11-16-2013, 07:16 PM
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Another try at resetting it may have worked. Standby...
Old 11-16-2013, 07:23 PM
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Quote:
Originally Posted by A930Rocket View Post
Yes, AT&T DSL.

With this Roku 1, all I have is RCA jacks and HDMI ports to connect to. No ethernet port.

Every laptop in the house works great.
When adding a new device you may want all other devices to be connected to WIFI and awake.

Routers hand out addresses dynamically. If a device / laptop is sleeping and wakes it will try to use it's last known address which the router may have also assigned the new device causing a conflict.

Rare situation but it can happen.

Do you know how to access your routers set up page? It should have a section listing all connected devices.

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Old 11-16-2013, 07:30 PM
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