Looking for examples of products developed WITHOUT the customer in mind...
 

I was discussing the problem with companies that don't consider customer input as a valuable means to develop product. You guys have any examples?
I was comparing the Intel micro processors to Sun micro Systems or Lynx to OSx...

Ideas?

Modern Mini Cooper

Ever tried to use one?
Took me two years to figure out how to make intermittent wipers work, and had to go three levels deep in the menu to find change the speed

...keeping enough room on your credit card to keep the car serviced and functioning is another matter

MS Windows :)

Audi B5s...

Redbull

Porsche 911 air cooled dashboard ergonomics

Honda DN-01

For many years Mercedes built the car they wanted. If you liked it or not. They resisted A LOT putting in cup holders. When they started loosing market share because the Japanese had cup holders Mercedes did a Homer Simpson Doh! And started to listen to customers. Those crazy Americans were serious about cup holders.

BMW's iDrive

'08 Acura TL came with a cassette player and no jack for digital devices

The company I work for - a lot of our early products were developed from our own needs - and if we needed it - others needed it to.

We do however, take as much info as possible on how to meet other's needs in the industry. Quite a few of our products our from customers coming to us with a need.

At this point, there really isn't anything that we make anymore that fits the bill. The first product has been changed and enlarged to fit both 2" tube and 2" pipe - as a lot of people don't realize there is a difference.

I could name an enterprise IP telephony contact center product I deal with daily.

Reminds me of the product above. Not the coke.

+1

Beat me to it.

Though, I must say, the nav system in the Lexus RX400h had (has?) a frikkin' mouse to control things.

Idiotic.

Photoshop

Looking for examples of products developed WITHOUT the customer in mind...
 

iTunes.

Any government bureaucracy.

Ribbed for her pleasure? I don't think so.

Government.

Obamacare

Fat Man and Little Boy.

Mint flavored hemmoroid cream.