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Student of the obvious
Join Date: May 2000
Location: Phoenix
Posts: 7,714
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Computer / audio / headphone question...
I have an older Dell computer running Windows 7. I have a splitter plugged into the sound output. One side of the splitter goes to a Dell 5.1 system. The other side of the splitter goes to a Plantronics audio switch. The switch directs the sound to either a pair of headphones (Bose noise cancelling) or my stereo.
Sound to the Dell 5.1 system always works. Sound to the switch works on some things, but not others. Sound from Netflix always works to everything - the 5.1, the headphones, or the stereo. Youtube seems to be hit or miss. The audio from some videos plays on all of my devices, while others will only play to the 5.1. I get no output to the headphone/stereo switch. I was just listening to (streaming) an MP3 file. Plays on the 5.1, but not over the headphones or stereo. Why is this? Seems like sound out is sound out, but obviously something changes from one source to another. Any ideas?
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Lee |
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09-13-2014, 10:59 PM
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Student of the obvious
Join Date: May 2000
Location: Phoenix
Posts: 7,714
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Have I stumped the computer/audio guys?
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Lee |
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09-15-2014, 07:47 PM
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Stay away from my Member
Join Date: Aug 1999
Location: Agoura, CA
Posts: 5,773
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This sort of stuff is very tough to diagnose from a distance. Obviously it would help to rule-out each component, so perhaps try some tests without the splitter, and without the switch.
Are these pure passive devices (just jacks and wires), not a DAC or external sound card?
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Chris C. 1973 914 "R" (914-6) | track toy 2009 911 Turbo 6-speed (997.1TT) | street weapon 2021 Tesla Model 3 Performance | daily driver 2001 F150 Supercrew 4x4 | hauler |
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09-15-2014, 08:38 PM
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Registered
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Are you outputting the audio in digital or analog format?
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Brent The X15 was the only aircraft I flew where I was glad the engine quit. - Milt Thompson. "Don't get so caught up in your right to dissent that you forget your obligation to contribute." Mrs. James to her son Chappie. |
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09-16-2014, 08:03 AM
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Student of the obvious
Join Date: May 2000
Location: Phoenix
Posts: 7,714
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I think I've got it figured out. It seems to have to do with whether sound is 5.1 surround vs stereo. The headphones are only playing left + right channel. No center. So, if sound is all center. I get nothing to the headphones or stereo. I can manually turn off the 5.1 settings and change to stereo, and then I get output to headphones.
I think another option may be to plug the switch into the front panel jack instead of the splitter, with the front jack programmed to stereo mode only.
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Lee |
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09-16-2014, 04:23 PM
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