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fastfredracing's Avatar
 
Join Date: Jul 2003
Location: Valencia Pa.
Posts: 8,859
Yelp help

The modern world. Old Jack, a great old customer, calls me all worried yesterday. He has just read on yelp, that I am listed as CLOSED.
I missed his call , I was at the Dentist, so he thought it was true. I called him back this morning .
I checked, and sure enough, I am listed as CLOSED.
I am certainly not closed. I just worked 5 12 hour days this week. My customers know me, and how to get a hold of me. If the sun is up, I am at work .
Should I even sweat this ? I am not really looking for new business, nor am I thinking about growing any larger .

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Old 06-09-2017, 05:53 AM
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Cogito Ergo Sum
 
Join Date: Jul 2007
Posts: 29,791
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Have you claimed your business on Yelp? That is the first step.


Beware if you contact them, they'll push you to buy advertising.
Old 06-09-2017, 06:02 AM
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I was able to go in and change the info. It was all fudgered up. They had my address correct, but had a phone number from a shop I was in in 2001. Thanks for the reply !!
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Old 06-09-2017, 06:07 AM
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Double check your google business profile is up to date too.
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Old 06-09-2017, 06:16 AM
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Be very careful when dealing with Yelp. They are the king of predatory sales, almost extortion. They may have posted you closed as a way of forcing contact and a sales opportunity.

My wife's salon was contacted by their salesperson. She had zero Yelp reviews. She has good referral customers and declined their offer. Within a week she had several anonymous negative reviews posted. Coincidence? I hardly think so.
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Old 06-09-2017, 06:17 AM
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Quote:
Originally Posted by Craig T View Post
Be very careful when dealing with Yelp. They are the king of predatory sales, almost extortion. They may have posted you closed as a way of forcing contact and a sales opportunity.

My wife's salon was contacted by their salesperson. She had zero Yelp reviews. She has good referral customers and declined their offer. Within a week she had several anonymous negative reviews posted. Coincidence? I hardly think so.
This is exactly what I am expecting to happen.
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Old 06-09-2017, 06:25 AM
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I'll put in a bad review for you to get you started.
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Old 06-09-2017, 06:55 AM
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Ignore. You don't need Yelp and the customers you have and will have don't use Yelp.

I have to come visit you one day. I am close and have a friend/customer in Franklin/Oil City area that is always driving one of his odd ball collection of cars down to the Pittsburgh area for some "top" work for his convertibles.
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Old 06-09-2017, 01:18 PM
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Do you do oil changes and 100-point inspections for $29.95?
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Old 06-09-2017, 03:58 PM
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Quote:
Originally Posted by Steve Carlton View Post
Do you do oil changes and 100-point inspections for $29.95?
Are you already plastered at 6:37 PM?
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Old 06-09-2017, 05:38 PM
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Thanks Steve!! with friends like you .... Any time Bob! would be great to meet you , Im always around, if you ever are heading into town, shoot me a message . I am about 25 miles north of Pittsburgh, only about 10 minutes from the turnpike. You probably shoot right past me
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Old 06-09-2017, 05:42 PM
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Sure. If I'm gonna drive 3,000 miles for an oil change and a 5-star Yelp review, it's gotta be a great deal. I run synthetic by the way.
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Old 06-09-2017, 05:45 PM
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Quote:
Originally Posted by Steve Carlton View Post
I run synthetic by the way.
That's a little extry.
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Old 06-10-2017, 07:14 AM
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Ignore or force them to remove you from that *****ty database!

Old 06-11-2017, 10:37 PM
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