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Join Date: Feb 2008
Location: Mougins, France
Posts: 18
Thanks for your help if possible.

Good morning and thanks for your help if possible.

The garage that services my 911/964 C4 Cabriolet, has made the unfortunate mistake of re-installing a plastic clamp/bracket to the engine bay bulkhead that supports two separate hoses from the oil reservoir to the engine in the wrong location or, at least I think so. I took advantage to have the original 18 year old sound/heat insulation removed while the engine, clutch assembly and transmission were dropped for a complete new clutch assembly installation. Surly this is not the first 911/964 to be spoiled with this type of refit.

Finally after many hours the new sound/heat insulation was glued in place, with its various clamp/brackets, linkages, electrical cables and hoses secured and ready to be reconnected to the engine, this being the last phase of yet again, another expensive visit to the garage. It was a beautiful sight because all had gone well. In theory, after four working days, the following day was programmed for the complete reinstallation of engine, clutch assembly and transmission. I took several photos (see photo) of the finished sound/heat insulation to add to my memorabilia. You know, stuff to keep for the pedigree and heritage of a real, as-it-used-to-be Porsche 911 to show off one day to the grand children when visited at the old folks home.

I received my 911/964 after settling my bill two working days later and only very recently have discovered that the engine bay rear support panel is damaged (bent inwards with cracked paint in several areas on the lip), add to that one hack-sawed bulkhead bodywork screw fitted with a support washer still in place and one plastic, speed fit, covering cap unlike those that lock the sound/heat insulation in place, found by chance, embedded in the oil spillage around the engine base that’s now turned to sludge. The same plastic clamp/bracket that was once-upon-a-time securely mounted to this now hack-sawed bulkhead bodywork screw, as now been attached directly to the bodywork through the slashed open insulation foam some eight inches lower and four to the right. It has moved southeast from central north and from exterior sound/heat insulation to bulkhead metal with a Jack the Ripper effect to it, phew…

And no, I was never informed about any of this when I paid my bill and personally thanked those concerned. After all, this is the only garage my 911/964 knows, if you can’t trust them who can you trust? I blame myself for not checking everything out at the time. I’m 60 years old and still stupid as ****! I missed the crucial day of engine remount because I was in the hospital for left knee surgery, remnants of an accidental fall from a few years ago, thus the new clutch. Sorry Marc, not good enough!

Is there a Porsche 911/964 enthusiast out there that can help me? I need the clamp/bracket oil reservoir hosing locations after the sound/heat foam insulation is glued in place. Any photography, diagrams, descriptions, personnel experiences and even words of wisdom or sympathy would be greatly appreciated. I need this for obvious reasons.

My theory is simple. There was not enough room for the engine to fit into place with the clamp/bracket and two hoses as they were before the ill fated reinstallation. There is not enough room in between the air flow sensor and bulkhead for one finger let alone something as thick Iron Mikes wrist. Add force attempting to pry the engine into place and mix with oil and panic. For me the domino effect took place which pretty much answers what has been found or, at least I think so.

What makes me vomit however is the cover up! BTW, this is not a joke, this has actually happened to a Porsche 911/964!

My first post at Pelican is not the usual good spirited intro. More time for that once I get my 911/964 back on the road. Hello to the few that may remember my 911/964 when I was at another 911/964 forum and thanks for reading a true story from a stranger to some. Man, after writing all this I feel sick, maybe so would you…

Thanks,
Marc



Old 02-07-2008, 07:32 AM
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Join Date: Jul 2005
Location: Boston, Mass
Posts: 927
Man that sucks,- have you brought all of this to their attention?, you have a more or less solid understanding of what happened, I think you need to bring it back and get it fixed correctly.

I can by the way somewhat understand the bent/damaged sound pad, that can happen, and maybe because of your desire for the car to be 100% concourse correct, you could have pressed upon them the desire for the re-instal to be done by whaever means necessary to prevent such damage, but this is no excuse, a shop you pay to have work on a 911 should not cut corners, esp where mounting points and hose connections are concerned.
Old 02-07-2008, 08:35 AM
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Join Date: Mar 2007
Location: Tualatin, Oregon
Posts: 1,319
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Sorry to hear about your mishap with your "trusted" shop. Hope you can get a resolution.

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Old 02-07-2008, 08:35 AM
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