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Hugh R's Avatar
 
Join Date: May 2003
Location: southern California
Posts: 26,964
Unbelievable PP service!

I ordered a new steering wheel bushing from our host yesterday at 2:54 PM it arrived in this mornings mail.

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Hugh
Old 10-30-2010, 02:44 PM
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RETIRED
 
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Join Date: Jul 1999
Location: BOULDER Colorado
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Yep, they are fast. Got a replacement oil line in one day.
Old 10-30-2010, 02:57 PM
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Join Date: Sep 2007
Location: Jupiter Fl
Posts: 663
The best!
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Old 10-30-2010, 04:04 PM
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Join Date: Apr 2010
Posts: 155
I recently had a similarly satisfying experience at the other end.

Earlier this summer I bought a new turn signal/dimmer switch for my SC. After installing it I didn't have a chance to test it before I left the country for over a month. Some time after getting back I drove the car at night and found that the switch was faulty. I contacted Pelican's customer service and explained the situation, and they immediately sent me a return authorization number.

They know how to foster customer loyalty.
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Jonathan 1982 911 SC
Old 10-30-2010, 04:10 PM
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Hugh R's Avatar
 
Join Date: May 2003
Location: southern California
Posts: 26,964
I pounded the steering wheel shim in and it solved my steering column movement problem. A five minute job with help from one of Wayne's technical articles.
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Hugh
Old 10-30-2010, 04:43 PM
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Join Date: May 2002
Location: Portland, Oregon
Posts: 12,667
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Glad to see someone get a fast fix.

Hate on rain on one's parade but if you have not yet, you should read this article: problems arising with metal steering bushing
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Harry
1970 VW Sunroof Bus - "The Magic Bus"
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Old 10-30-2010, 05:13 PM
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Hugh R's Avatar
 
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Location: southern California
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Thanks for the tip
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Old 10-30-2010, 05:38 PM
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Join Date: Sep 2010
Location: Oceanside
Posts: 173
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I installed Mitch's bushing 5000 miles and 1 year ago. Easy install, perfect feel to the steering, no problems since. I highly recommend it.

Old 10-30-2010, 05:49 PM
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