Door not closing, door latch in wrong position

[supercarrera82]

After receiving my car back from the paint shop one of the lovely workers managed to re position the door latch but accidentally turning it to the lower position and now the door will not close. Below is a picture (not my car) of the part that has been re positioned and now I cannot get it back to the correct position. I know it is spring loaded inside and I even tried taking the spring off and still wont turn the correct way. Ne ideas??

[pors1968]

Are you sure is not lock .

[agfours]

Maybe stating the obvious, but did you try pulling the trigger on the external door handle to reset the latch?

[porschenut]

Interior handle pull will set it to the open position again.

[june82000]

Originally Posted by agfours

Maybe stating the obvious, but did you try pulling the trigger on the external door handle to reset the latch?

I'm glad you asked. I thought surely he would have so I didn't bother. Wasn't the door shut when it was picked up from the shop?

[redridge]

^^^ what they said or its stuck and needs oiling.... just turn it counter clock wise so it can latch again.