Restoration Design

spunone · 02-11-2005, 08:08 AM

Placed an order with restoration design a few days ago online.They say they'll get back with you on shipping charge before processing order,how long do they take for this since it's been a few days already.Help 914club I know your out there

boxstr · 02-11-2005, 08:31 AM

I beleive they are a one man show, so wait, they will get back to you.
CCLINPD

LarryP · 02-11-2005, 08:41 AM

It was months for me. I called, I sent faxes, I left messages; I ended up purchasing elsewhere (AA or Pelican) instead.

mike mueller · 02-11-2005, 09:05 AM

they(he) can be slow, but it's worth the wait...excellent products and very helpful when you do get them on the phone....

jim912928 · 02-11-2005, 09:44 AM

I had better luck just calling on the phone and leaving a message on their answering machine. Once they took all the info I got my stuff within a week.

spunone · 02-11-2005, 10:17 AM

Cool thanks I'll give them a call

Flyfish · 02-11-2005, 10:36 AM

He's slow but a heck of a good guy. I had him on the phone for 45 min on his dime.

Zeke · 02-13-2005, 04:01 PM

Quote:

Originally posted by LarryP
It was months for me. I called, I sent faxes, I left messages; I ended up purchasing elsewhere (AA or Pelican) instead.

Same for me. I have no use for the man.

People have complained her recently about Pelican not getting back to them in short order. How can anyone put up with RD's poor habits? My take is to order it through Pelican because their volume gets priority.

The only thng better would be to find the product on the shelf somewhere which, in at least one case, I did, ironically at Pelican.

Wayne 962 · Wayne 962's Garage

Don't feel bad, Bill at Restoration Design doesn't return our phone calls either. They are close to being dropped as a vendor.

-Wayne

914gem · 02-16-2005, 06:31 PM

I buy 4 or 5 of a part at a time so I don't have to wait. I think he has more dies than presses which can be a pain to change out all the time

Eric_Shea · Eric_Shea's Garage

Usually take's a couple of months and an act of Congress. Luckly I grew up in Eaton Rapids and my parents still live there. If I "really" need something now... I just have Pop's or a local friend pay him a visit.

Bill's marching to a different drummer.

Alfred1 · 02-18-2005, 09:01 AM

His parts are first-rate, though. When I bought from him directly about a year ago it didn't take any longer than normal to get the parts.

Eric_Shea · Eric_Shea's Garage

You be right...

(for the most part)

His longitudinals are top notch. We had a ***** of a time with an engine shelf though. I'd have to say, that's the "only" piece we've had a problem with. I've used:

Trunk Floors
Rear Pan 1/2's
Inner Wheelhousing
Longs.
Jacking Donuts
Door Sills
and the Engine Shelf.

Everything else was great (except for the service... come on Bill, just return these people's phone calls!)

To make matters worse... I think he might be getting the boot from the complex he's in. I think the city is developing it soon (can't remember all the details). It's a cool old mill complex along the river. I wanted to have a Brew Pub there...

Rleog · Rleog's Garage

Does anyone have recent information of /dealings with Bill Frey of Restoration Design? Add me to those above who have tried to order and not been able to make contact.

Thanks

spunone · 03-03-2005, 07:19 AM

I started this thread and after a week Bill returned my call he was on a much needed vacation as was some of his guys .He's going thru all his messages as quick as he can .and yes I've just recieved my parts and they look great.Some times things take alittle time but all is good

jdogg · 03-03-2005, 01:32 PM

My only experience with RD was about 18 months ago, and it was excellent! I placed the order online, and Bill called me that night and let me know the stuff was shipping the next day, which it must have because it showed up right on time.

cshogen · 03-03-2005, 04:48 PM

Quote:

Originally posted by Eric_Shea
You be right...

(for the most part)

We had a ***** of a time with an engine shelf though. I'd have to say, that's the "only" piece we've had a problem with.

Eric,

Funny that is the piece I am thinking about buying from them. What was the problem with it?

Eric_Shea · Eric_Shea's Garage

Maybe I'm spoiled. The others fit so well. It took a bit of working to get it into place. Just getting it to fit around the suspension console etc...

cshogen · 03-03-2005, 05:49 PM

No, that's good info. Thanks. Sorry to hijack the thread temporarily.

Zeke · 03-03-2005, 06:56 PM

Quote:

Originally posted by spunone
I started this thread and after a week Bill returned my call he was on a much needed vacation as was some of his guys .He's going thru all his messages as quick as he can .and yes I've just recieved my parts and they look great.Some times things take alittle time but all is good

You're one of the lucky ones. From 2/11 to 3/3 is lightening fast for RD. He'll never see any of my money. And I plan on working on these cars for a long time. Someone must have the Mittlemotor parts here in the US. I'll just go with whomever Wayne is using, but if it's RD, I don't want to know.