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Red Line Service
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More “URO” junk
I also posted this on the 911 technical forum:
Well, under customer request we “attempted” to install a URO brand 993 fog light last week. Opened the box, “wow,cool, looks almost BOSCH O. E. “ Then we tried to install it. Well Uro must have bought the old worn out molds from Bosch. Plugged in the parking light, it shorted and blew the fuse. Took the bulb holder out and the build looked like it had melted in an oven???? Then went to plug in the fog light, and the plug plain wouldn’t fit, so we swapped the connector back from the original on the Uro. While in there we noticed that the H3 bulb connector had no insulation on it. Would have hit a bump and shorted. Last after installed, finally, the alignment was off, interesting, because I’ve never had to adjust one out of the Porsche box , they’re always spot on. So we tried to adjust the fog bulb and..... the Allen head was not properly fastened to the threaded shaft, therefore, no adjustment. What a piece of junk. Kind of like everything we read that they make. URO, would you please just go away, or Learn how to do it right. __________________
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Marc Bixen/Red Line Service West Los Angeles, Ca. www.redlneservice.net / info@redlineservice.net Podcast:"Marc Bixen Live" https://www.youtube.com/channel/UC4DPQbCjH3OQ_h1iUcsrFfA |
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Pelican Parts Vendor
Join Date: Oct 2017
Location: Simi Valley, CA
Posts: 463
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Hi Marc, did the fog light come in a brown box with a white & blue "URO Parts" sticker on one end? If so, what is the four digit number in the bottom right corner of the label?
We often see threads where someone gripes about an alleged "URO" part failing that ends up being a part we don't even make, or some other brand. The fact that the connector didn't fit certainly raises an eyebrow. Definitely don't throw that fog light away, we may want it. We sell about 170 of these fog lights annually and haven't had a single return or complaint, but we'll pull both sides out of stock right now and have Engineering check them out.
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URO Parts Online Catalog for Porsche: https://apaindustries.com/catalog?make=2 Last edited by UROParts; 05-26-2020 at 11:57 AM.. |
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Pelican Parts Vendor
Join Date: Oct 2017
Location: Simi Valley, CA
Posts: 463
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12:11PM Update: we're stopping sale of these Fog Lights until we go through them and make sure they're right. In the future Marc, feel free to send us an email or PM anytime with your feedback, thanks!
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URO Parts Online Catalog for Porsche: https://apaindustries.com/catalog?make=2 |
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Registered
Join Date: Jun 2019
Posts: 13
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While it sucks that Marc had issues, I appreciate URO following up here. I haven't used any of their parts, so I can't comment on the quality. However, this is decent customer service.
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Red Line Service
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Thanks to Uro for their follow up. Based on the thread on the 911 Tech page, they have discovered a couple of issues that they are correcting. Kudos Uro. Too bad these products weren't better tested in the beginning, but we all learn with experience. Uro you need a couple of top line shops to check your new parts prior to distribution. Maybe there's a couple of volunteers out there?
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Marc Bixen/Red Line Service West Los Angeles, Ca. www.redlneservice.net / info@redlineservice.net Podcast:"Marc Bixen Live" https://www.youtube.com/channel/UC4DPQbCjH3OQ_h1iUcsrFfA Last edited by Marc Bixen; 06-12-2020 at 12:33 PM.. |
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Pelican Parts Vendor
Join Date: Oct 2017
Location: Simi Valley, CA
Posts: 463
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Thanks Marc, here's the other thread: URO Fog Light Lenses
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URO Parts Online Catalog for Porsche: https://apaindustries.com/catalog?make=2 |
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