Quote:
Originally Posted by porsche tech
Our shop would not allow a tech or anyone else to offer to buy a car unless the customer specifically asked if any one there would be interested in it as is. As far as the laundry list goes (which isn't hard to come up with on most Porsches), it behooves the shop to point out everything they see (and prioritize for the customer) so that it doesn't come back to bite them later...as in "I just had my car inspected by you a month ago and now I've got a coolant leak". It's a two way street.
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Yes, an ethical shop will point out anything the car needs or will need in the near future but also be honest about the priority of the various repairs in terms of seriousness, w safety-related or urgent maintenance items at the top of the list, etc.
As for buying broken cars from customers, there is an ethical way to do it but it's a built-in conflict of interest and must be treated very gingerly. Holding a car hostage for an inflated bill and offering to steal it at the same time as in the OP should get someone a set of broken kneecaps.
I buy broken and project cars all the time but I'm not a shop and I frequently tell people that they may be able to get more $$ for the car elsewhere. They usually say thanks but want a quick, easy sale and sell it to me.
She should report the shop in OP to whatever their equivalent of the BAR is there and write them an accurate and scathing Yelp review.
