Is this bogus?
https://www.windowspasswordsrecovery.com/
I have an older Sony Flip 15 running Win 8.1 and the PW has been long forgotten. So far I've downloaded and burned 3 versions of their software (I only paid for one) and nothing works. They have me tapping F2, F8 ESC to get into BIOS.
All I can get is the sign in screen. I've re[repeatedly asked for my money back but they keep stringing me along. Should I play along or file a complaint with their state attorney and mine?