|
Registered
Join Date: Jul 2010
Location: Where ever I am
Posts: 4,298
|
Quote:
Originally Posted by DonDavis
Back in 2005, I took my 1995 Volvo 850 to Discount Tire for new tires. The car had factory turbo twist wheels in very good condition. I didn't notice until I got home that all four wheels were slightly scuffed around the center where the wheel balancer mounts. I returned to Discount and the manager didn't bat an eye and said "That's clearly our fault we'll replace your wheels. It'll take about a week to get them here and I will call you when they're ready."
I have never had any significant customer care issues at tire stores, ever. So, I was curious to see how this was going to go. As I mentioned, the wheels were not perfect, and they had tiny dings here and there, ortherwise excellent condition. , I didn't think that I would be getting brand new wheels.
That's my go to tire store.
|
Discount in Scottsdale was the one that addressed my issue. They were stand up about it letting me know immediately, being very frank about the process and if I was not happy to replace the wheel
__________________
'86 944T black/red, chip, fuchs 8's and 9's- Sold
'97 Boxster silver/red, big mistake - Sold
'99 C2, silver/black, RoW M030 - sold
"69 912 white w/ '86 3.2L (like the pic, just not the pic)
|