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If your FIL finds the ride excruciating, I don't think you'll ever improve it enough. Anything you spend could be a waste. How about renting a Lincoln/Cadillac and see if it solves the problem, and if so, sell the Excursion and buy a Lincoln or Cadillac. Maybe research which ones have the nicest ride.
Also consider the right seat height for getting in/out.
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Last edited by Steve Carlton; 08-04-2018 at 05:49 AM..
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