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Recently went through a similar situation. Contacted BAR after a shop jacked the price way over my comfort zone, for the work received. The BAR investigator visited the shop and asked to see the estimate. There was none. He told me I owed nothing. Not being that much of an a**hole, I agreed to a partial refund that I was comfortable with. BAR responded quickly and mailed me a check.
Good luck,
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Tony
1973 914 2.2 FAT Black
1974 911 Targa Lime Green
2018 Macan GTS White
2019 Targa GTS Agate Grey
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