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Steve Carlton Steve Carlton is online now
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Join Date: Aug 2003
Location: SF east bay
Posts: 25,261
The insurance company (at least in CA) is required to pay you what it would cost to replace the car with a similar one. It has nothing to do with low book or high book- that's why they canvas what is for sale and ask what stuff sold for. I've been pleasantly surprised to see that most companies treat the insureds very fairly and often pay more than market value. I think Mercury is good and know that State Farm is. See what they say and you can prod them for more if you feel the market value is higher. It sounds like the Element might be one of those cars that sells at a premium, but they should be able to verify that.

If you can't agree with them, do suggest arbitration. The insurance companies fear that and usually cave in when you suggest that.
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Old 09-13-2018, 09:46 AM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #19 (permalink)