Quote:
Originally Posted by porsche4life
I’m going to call and complain, but I suspect they will tell me to pound sand or offer me credit. Not sure I want credit on an airline that’s treated me like crap
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Years ago American had an issue where the plane was late because the luggage cart ran out of gas. Because it was late we missed our connection out of Chicago to San Diego. Fortunately we were told why the plane was late at our original departure airport in Dubuque (those are good service people by the way). The Chicago staff said they weren't responsible we called them on it and they admitted that yes, it was their fault and gave us 2 meal vouchers and a hotel for two. We had four tickets. Morons. Everything did get straightened out and we actually got transfered to a Delta flight early the next morning.