[Eric at Pelican Parts]

Definitely a driver issue. I had multiple issues when my business moved 3 blocks away into the neighboring city. My old Fedex driver was great so I called him when my new driver wouldn't show up. This happened for two weeks, and I was fed up so he told me to complain to Fedex. I made sure to specify I wanted my old driver back by name because he went the extra mile to get me taken care of. A few days later and my old driver took over my stop.