Quote:
Originally Posted by drcoastline
Craftsman put Craftsman down. Their quality has steadily declined for twenty plus years. As the quality declined people started buying other brands including HF. And of course HD and Lowes both have no questions asked return policies and HF has a lifetime warranty just like Craftsman. So it doesn't stand above the crowd any longer. Craftsman will live on as part of the Lowes brand now. Kenmore may also be absorbed by someone.
The decline of Craftsman was just one nail of many in Sears coffin. I think what really started their decline was when they entered the money lending business, Credit cards and Mortgages. And of course hitching the wagon to Kmart just ensured they wouldn't survive. But that is the cycle of life. It's not the first time an institution has fallen and it won't be the last. One day we may very well be reading a thread on Walmart, Apple, Amazon?
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My first nice wrench set was Craftsman professional, early 90's. Great tools, use them almost every day. I lost a wrench, dumb move, and cant find a replacement. Sure, I can buy a twice as thick, clunky Craftsman professional but its a POS. Their rebranded toolboxes suck, pick the cheap model and scale it down. I cant stand the place. Was there earlier this year and I their couldnt have been 10 people in the entire store. Really weird feeling, like it was closed and I shouldnt be there. Rows of empty low quality stuff.