Quote:
Originally Posted by 911_Dude
Buying craftsman is investing in a sinking ship. Dont get me wrong. Ive got several hundred pounds of Craftsman tools. But Im not buying new ones. There are plenty of tool makers with lifetime warranties now.
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it really was not all about the life time warranty for me as I collected craftsman tools over the years but more about you could count on the overall quality. and let's face it, a slide out drawer on a tool box always looks better with a single, matching, quality brand of bits inside....
don't get me wrong, not ever bit is like in my roller but the ones that are most often used are. ive recently bought a jeep and had few non metric tools any longer so harbor freight has been my go to for wrench and other complete set sort of offerings. I keep those all in one drawer label "junk".....
one last bit. the last time I tried to call out a craftsman lifetime replacement at the afore mentioned orchard supply hardware it did not go well. they wanted to deny replacing a broken socket because it was a part of a set, not individually sold. I threw a **** fit but fortunately the manager recognizing me as a regular stepped in and replaced it. the 20 something manager trainee that denied it reminded me after the sweet manager lady replaced it of the policy moving forward. I suggested to him I would simply summons the lady manager next time.... stupid management trainee...