[jwasbury]

Is the Southwest employee the deck chair that was hot in the sun? The small child with a "buzzworthy" name is the hot sun? And we can't hold this adult accountable for their behavior when confronted with this small child who happened to have an unusual name? They just couldn't keep their mouth shut...like a deck chair can't help getting hot in the sun?

Not sure if that's what you mean by this Haiku.

Agree that an unusual name inevitably creates a reaction, but the employee's reaction was laughing and pointing. That's plain old bad manners, like pointing and staring at someone who is severely deformed. Using the deck chair/sun analogy, we shouldn't be mad at someone who laughs and points at a severely deformed person.